Unable to create a new file on InDesign 2024

Hello! I can not create a new file in InDesign 2024. I have seen that a lot of people have the same problem, but choosing "Use legacy "File New" interface" in Preferences doesn't help. What else can I do? I have Windows 11. Also I can not change the language of the program, I changed it in my personal area, that re-installed the app, it stayed the same. Please help!!!