unable to download indesign from creative cloud for mac os 10.14 mojave

Forum|Forum|3 years ago
January 8, 2023
2 replies
1702 views

Hello,

I am unable to download InDesign from the creative cloud for mac os 10.14 Mojave.When dowlaoding it is compatible and telling to update the mac software 10.15 and more .I cannot update this 10.15 because it cannot load on my current 10.14 os macintosh hard drive.So please advise what is the options.thanks ..Awaiting your reply.I need only old versions of indesign to suport my mac 10.14 mojave os.So please advice??thanks

How to

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BobLevine

Community Expert

What are your Mac system specs?

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Deepak Kumar25307877xbeyAuthor

Participant

Attached is my mac os 10.14 mojave specifications.Kindly send email me the link to download the indesign as per this specifications.Awaiting your reply.thanks,Deepak.

BobLevine

Community Expert

Upgrade the operating system. That machine should be capable of running Ventura.

Upgrade to macOS Ventura - Official Apple Support

Steve Werner

Community Expert

You'll need to drop down to a previous InDesign version. You can only download the last two version from Creative Cloud. If you need a previous version of InDesign to download you need to contact Adobe Customer Care. They can give you a link.

Log into the Creative Cloud with your Adobe ID and go to this link to talk or chat with Customer Service:

https://helpx.adobe.com/contact.html

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Deepak Kumar25307877xbeyAuthor

Participant

please advise how to contact adobe customer care?

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