Unable to Download PDF from InDesign Publish Online - "Bad Error" Message Appears

Hi there, I've tried re-publishing an Indesign file online and every time I try to download the PDF it gives me a message that says "bad error."

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Eugene TysonCorrect answer

Community Expert

Are there any special characters in your file name? Try just plain text in the file name then try publish online.

Community Expert

Have you tried a different browser?
Have you tried on a different computer?

Very hard to know what is happening - can you share the link to where it's published?

Thanks

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Participant

Hi Eugene!

Yes, I've tried a different browser, same issue. When you try to download it says "Bad Request."

Several people on different computers are experiencing the same issue.

Thanks!

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Correct answer

Community Expert

Are there any special characters in your file name? Try just plain text in the file name then try publish online.

Translate

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