Unable to import pdf into indesign

Question

I am sitting within an enterprise environment and have just discovered that I am unable to convert PDFs into InDesign. This was a problem before but was resolved by adding me to an enterprise group. All the settings from that group are still in place but I’m back to getting the error below.

I successfully imported the same PDF into Illustrator, but when I tried to open the Illustrator file from InDesign, got the same error.

Ideas?

dinsyp · Accepted Answer

Thanks for all your replies. The organisation I work in has security protocols in place for AI based tools, and I been able to identify that these are causing the problem.

Laubender · Answer

Hi ​@dinsyp,are you able to place the PDF?KindRegards,Uwe Laubender( Adobe Community Expert )

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