Unable to import pdf into indesign

Forum|Forum|29 days ago
June 4, 2026
4 replies
59 views

I am sitting within an enterprise environment and have just discovered that I am unable to convert PDFs into InDesign. This was a problem before but was resolved by adding me to an enterprise group. All the settings from that group are still in place but I’m back to getting the error below.

I successfully imported the same PDF into Illustrator, but when I tried to open the Illustrator file from InDesign, got the same error.

Ideas?

Correct answer dinsyp

Thanks for all your replies. The organisation I work in has security protocols in place for AI based tools, and I been able to identify that these are causing the problem.

D

dinsypAuthorCorrect answer

Inspiring

Thanks for all your replies. The organisation I work in has security protocols in place for AI based tools, and I been able to identify that these are causing the problem.

L

Laubender

Community Expert

Hi @dinsyp ,

are you able to place the PDF?

Kind Regards,
Uwe Laubender
( Adobe Community Expert )

BobLevine

Community Expert

Is there any security in the PDF?

Bill Silbert

Community Expert

Is this a problem with any PDF that you try to import or just this one in particular? Does the problem PDF have flattened images of type or is the type selectable in Acrobat? Please provide specifics about the PDF.

Remix with Firefly Community Gallery

Thousands of free creations to fall in love with and remix in Firefly.

Explore now

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded