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Nov 26, 2025 6:27 AM UTC
Question

Unable to launch all Adobe apps

I shut down my computer because Photoshop and Illustrator stopped responding. I was working with a pretty large file. After restarting, I've been unable to launch any creative cloud apps. I tried launching from the app directly, from a file, and from the creative cloud app (didn't work because it wouldn't open). Not too sure what to do here, any help would be greatly apprciated!

1 reply

Anubhav M
Community Manager
Community Manager
Nov 26, 2025 9:50 AM UTC

Hello @rian_rain06,

I'm sorry to hear about your experience. Could you please share more details, such as the version of the OS/InDesign installed, and screenshots of the error message when launching the apps (if any), so we can better assist you?

Looking forward to hearing from you.

Anubhav

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