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Participant
November 27, 2020
Answered

Unable to launch InDesign 2021 & 2020 on macOS Catalina

  • November 27, 2020
  • 2 replies
  • 376 views

Hi there,

I am using macOS Catalina 10.15.7, and I cannot open Indesign 16.0 and 15.1.3 at all! Every time I open the application, it pops up a window with a super long report. Here I paste one of the report.

It really bothers me a lot, and I'm looking forward to your reply. 

Thank you!

 

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{Renamed and Edited by MOD}
This topic has been closed for replies.
Correct answer Ashutosh_Mishra

Hi there,

 

Sorry to hear about your experience. In addition to suggestion shared by Derek, I'd request to follow the instructions given on this help article(https://helpx.adobe.com/in/indesign/kb/crash-on-launch.html) & let us know if it helps.

 

Regards,

Ashutosh

2 replies

Ashutosh_Mishra
Ashutosh_MishraCorrect answer
Inspiring
November 27, 2020

Hi there,

 

Sorry to hear about your experience. In addition to suggestion shared by Derek, I'd request to follow the instructions given on this help article(https://helpx.adobe.com/in/indesign/kb/crash-on-launch.html) & let us know if it helps.

 

Regards,

Ashutosh

Derek Cross
Community Expert
Community Expert
November 27, 2020

Have you tried resetting the InDesign preferences?