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Jolene301
Jolene301
Participant
October 14, 2023
Answered

Unable to launch InDesign

  • October 14, 2023
  • 3 replies
  • 679 views

I am unable to launch InDesign on my Macbook M1 pro 2021. I got all the latest updates and tried to restart and reinstall the app as well, but nothing seems to work. It only works once, right after reinstalling the app. What can I do? I attached a video with a screenrecording on what is happening when I try to launch.

    This topic has been closed for replies.
    Correct answer BobLevine

    Latest updates to what? Give us the specific version and builds for each. In the meantime, this was a known issue with Ventura versions and was fixed with the 13.5 update.

    3 replies

    B
    butcovich
    Participating Frequently
    March 6, 2024

    Sorry, Bob. Your fix-it-all does not work for everyone, including me. I am running the Ventura 13.1 version, which is not letting me do anything besides go to Sonoma. So, between Adobe and Apple, I'm not sure who is becoming the worst. 

    BobLevine
    Community Expert
    BobLevineCommunity Expert
    Community Expert
    March 6, 2024

    Did you even read my response above? If you're having issues updating Ventura you have a system issue that has nothing to do with InDesign and everything to do with Apple. Try one of their support forums for help on this.

      BobLevine
      Community Expert
      BobLevineCommunity ExpertCorrect answer
      Community Expert
      October 14, 2023

      Latest updates to what? Give us the specific version and builds for each. In the meantime, this was a known issue with Ventura versions and was fixed with the 13.5 update.

      Jolene301
      Jolene301Author
      Participant
      October 15, 2023

      InDesign version 19.0

      Macbook is still running Ventura 13.1, so that might be the problem! I never got a notification of the new software update fot my mac so that's weird. But thanks! I'll go look for the mac update.

      BobLevine
      Community Expert
      BobLevineCommunity Expert
      Community Expert
      October 15, 2023

      Please let us know if that fixes it.

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