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Participant
February 26, 2018
Question

Unable to package ID files

  • February 26, 2018
  • 2 replies
  • 462 views

Why can't I package any of my ID files but I can package my AI files? I receive this message for every file I try to package, "Unable to package the document," and it says that ID cannot access the file I am trying to package. All my AI files work fine and they are being packaged and saved into the same server as the ID files.

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    2 replies

    ronnyq90011330
    Participant
    April 5, 2018

    I'm unable to package a file in ID it says it 'failed to creat PDF' Also I cannot generate PDFs.

    Mac OS 10.12.6

    InDesign CC updated today April 5

    Please help

    cinziamarotta
    Participating Frequently
    April 5, 2018

    If you uncheck the option "include pdf" does it work?

    Steve Werner
    Community Expert
    Community Expert
    February 26, 2018

    Moving to InDesign forum

    Steve Werner
    Community Expert
    Community Expert
    February 26, 2018

    InDesign version? Operating system version? We need that information to help you.