Unable to Save InDesign Document to PDF: Missing File/URL Connections

Forum|Forum|1 year ago
September 1, 2024
4 replies
321 views

Goodmorning,

I am trying to save my Indesign Document to Printwork PDF.

However, it says:

Document has connections to files/url's which are not locatable. Check network or the original source of the content.

Tried many many many things (ofcourse checking connections, files, url's and so on) but so far no solution. Anyone that can help me out?

thx

Sue

<Title renamed by MOD>

Print

This topic has been closed for replies.

leo.r

Community Expert

In addition to other questions: what are your versions of InDesign and the operating system?

James Gifford—NitroPress

Legend

If my guess is correct and the actual export has nothing to do with PrintWorks as a destination printer/output service — Export to PDF and other operations will fail or show this error if a linked resource (such as an image file, and possibly online fonts) are not present or accessible at the time of export. InDesign will show a low-resolution placeholder image, but this is not good enough for most export purposes, so the original linked, placed file must be located and relinked to the ID document, preferably from a local file location.

Willi Adelberger

Community Expert

Why do you not use the normal Export as PDF?

James Gifford—NitroPress

Legend

I think the OP's post is a bit unclear. The service does not have any unique or proprietary PDF creation system or driver but simply gives instructions and specs for uploaded PDFs.

I interpret the OP as saying the PDFs are generating the 'missing elements' error upon upload — which is a bit baffling. Maybe I'm missing something.

Derek Cross

Community Expert

Is this the company you're using, if so, have you checked the FAQs?
https://www.print.work/faqs/,

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded