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michaelp75712546
Participant
November 4, 2019
Answered

Unable to transform proportionally in InDesign 2020 on macOS Catalina 10.15

  • November 4, 2019
  • 8 replies
  • 9194 views

Just updated my MAC to Catalina 10.15 and then updated my InDesign to 2020.

Now I cannot proportionally transform images/objects within a frame. Holding shift does not work (nor does NOT holding shift.)

 

{Renamed By MOD}

This topic has been closed for replies.
Correct answer Randy Hagan

If you want to resize an object and its frame, you want to select the Cmd+Shift keys to size them proportionately. Additionally, you may find it easier to place your cursor at one of the corner anchor points of the frame, hold down the Cmd+Shift keys first then hold down the mouse button and drag to size the frame and enclosed graphic proportionately.

 

Holding down just the Shift key and dragging will size only the frame proportionately, not the contents.

 

Hope this helps,

 

Randy

8 replies

C
cheria75588282
Participant
November 22, 2021

I am having the same issue. I cannot proportionally scale my images in InDesign 2022 using Command+Shift. I have no other app open but Safari. OS 10.15.7. My inDesign is updated to latest version. Please help, I cannot work this way.

    C
    Coret5ECE
    Participating Frequently
    November 22, 2021
    Do you also have the new keyboard (without batteries)?
    R
    ricardomiguelmoura
    Participant
    February 11, 2021

    I cannot keep proportion when resizing the object inside the frame. Tried all the combinations I've learned from the last 15 years. Impossible. Activated the proportional link to force keep proportion but did not work.

      D
      DrewIsaacs
      Participant
      October 15, 2020

      I'm having the same issue with Cmd+Shft not working to scale items. This happened immediately after I updated to the latest version of Catalina and also updated my Create Cloud Apps to the latest versions. I've tried the suggestions in this thread, and nothing is working! Please help!

        I
        iladm
        Participant
        October 20, 2020

        Mee too!!! 

        elizabethg70573110
        elizabethg70573110
        Participant
        December 2, 2020

        Me too - I'm trying to put togethr a MASSIVE catalogue and it is taking forever to transform images using percentages. Its guess work and making my life really tedious! Hurry up Adobe - sort this out!!

          MH-at-NC
          MH-at-NC
          Participant
          August 24, 2020

          I just updated Catalina to 10.15.6 and I seem to have restored the shortcut funtions.

           

          C
          Chris5C3C
          Participant
          October 14, 2020

          I have the new Catalina 10.15.7 and I'm still having the issue. So shortcut functions still seem to be an issue. Anyone have a fix yet that actually works? Adobe?

          A
          amandac94706684
          Participant
          October 15, 2020

          Hi, so I can't guarentee this will work for you, but this is what I tried and it worked. First I tried resetting the Preferences as suggested for InDesign by following the steps below:

          • Close all adobe applications 
          • Go to Locations:  
          • ~/Library/Caches 
          • ~/Library/Preferences 
          • Rename Adobe InDesign and com.adobe.indesign to Adobe InDesign.old and com.adobe.indesign.old 
          • Launch InDesign from the CC 

          This alone did not work. Then I read that something in a blog that Microsoft causes an issue. So I quit all Microsoft apps running. Outlook, Excel etc.. then did a resart. After I did this, everything started working again.

           

          Best of luck.

          MH-at-NC
          MH-at-NC
          Participant
          August 24, 2020

          I am also having this set of issues since upgrading to Catalina 10.15.5. (iMac Retina 5K, 27" 2017)

          My ITS dept has no clue and I am struggling to do my work manually instead of being able to use the shortcut keys.

          Sometimes if I change the workspace setting - I get a short-term return of the functions but they stop after a few minutes.

          Not sure if there is a fix for this or not.

           

          Caryn Baumgartner
          Caryn Baumgartner
          Participant
          July 14, 2020

          Same problem. Tried ALL of the recommendations here. No combination of keys allows me to constrain transform. Adobe - PLEASE FIX. It's taking 5x longer to get anything done. Clients don't care if it's software related. This should never have made it out to the community.

            Randy Hagan
            Community Expert
            Randy HaganCommunity ExpertCorrect answer
            Community Expert
            November 5, 2019

            If you want to resize an object and its frame, you want to select the Cmd+Shift keys to size them proportionately. Additionally, you may find it easier to place your cursor at one of the corner anchor points of the frame, hold down the Cmd+Shift keys first then hold down the mouse button and drag to size the frame and enclosed graphic proportionately.

             

            Holding down just the Shift key and dragging will size only the frame proportionately, not the contents.

             

            Hope this helps,

             

            Randy

              luciak37945541
              luciak37945541
              Participant
              June 9, 2020

              I'm having the same problem, just upgraded to Catalina 10.15.5 and Adobe Indesign 2020, holding shift doesnt work, NOR holding CMD+Shift or Option+shift or Option...it's as if the shift button key shortcut stopped working. I also can't move an object easily across horizontal or vertical axes by holding Shift while I move it either!

               

              I cannot reset preferences uding your steps bc I do not see any such filenames in my ~Library/Caches folder and in my ~Library/Preferences folder i see 2 files which are similar: 

              com.adobe.InDesign.7.5.3.plist and 

              com.adobe.InDesign.7.5.plist

              So I dont know which one to rename.

               

              I have also noticed that when I close all documents and then open a new one, the Options menu panel at the bottom disappears and I have to restart InDesign to have it appear again. There are definitely some bugs ebtween the new Adobe and Catalina that must be worked out!

                melissap32762741
                melissap32762741
                Participating Frequently
                July 2, 2020

                Same problem for me since my last In Design Update 15,1,1... I can't resolve it... Do you know how I can just recover this essentials function ?

                Rishabh_Tiwari
                Rishabh_Tiwari
                Legend
                November 4, 2019

                Hi Michael,

                 

                Sorry to hear about the trouble you are facing with InDesign while transforming proportionally. Could you please try resetting the Preferences for InDesign by following the steps below:

                 

                • Close all adobe applications 
                • Go to Locations:  
                • ~/Library/Caches 
                • ~/Library/Preferences 
                • Rename Adobe InDesign and com.adobe.indesign to Adobe InDesign.old and com.adobe.indesign.old 
                • Launch InDesign from the CC 

                 

                Disclaimer: Please note that resetting preferences will remove all the custom settings and InDesign will launch with default settings. This way all your old settings will be saved in .old folders and InDesign will recreate new folders with default settings.  

                 

                Let us know if this works or if you need any further help.

                 

                Regards

                Rishabh

                M
                michaelp75712546Author
                Participant
                November 5, 2019

                Thanks much, Rishabh.

                Looks like I needed one more OS update to Catalina, and that seems to have done the trick. Adobe apps seem to be working much better now.

                 

                Rishabh_Tiwari
                Rishabh_Tiwari
                Legend
                November 5, 2019

                Glad to hear it has been resolved! Feel free to reach out if you have any other questions or issues in the future. Thanks!

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