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R
Robert29170422g9nz
Participant
November 2, 2024
Question

Unable to Update to InDesign 20.0: Update Button Not Responding

  • November 2, 2024
  • 5 replies
  • 483 views

I am unable to update to InDesign 20.0.
I click on the "Update" button, and nothing happens. T
he Creative Cloud window has a box checked that says, "Works with this device". Any suggestions?

 

 

<Title renamed by MOD>

This topic has been closed for replies.

5 replies

leo.r
Community Expert
leo.rCommunity Expert
Community Expert
November 3, 2024

also, what's your operating system version?

Robert at ID-Tasker
Robert at ID-Tasker
Legend
November 3, 2024

@Robert29170422g9nz

 

If you are on a Mac - better don't update yet.

 

Dave Creamer of IDEAS
Community Expert
Dave Creamer of IDEASCommunity Expert
Community Expert
November 3, 2024

What if you uninstall the current version and just install, rather than update?

 

 

David Creamer: Community Expert (ACI and ACE 1995-2023)
Peter Spier
Community Expert
Peter SpierCommunity Expert
Community Expert
November 2, 2024

Have you tried logging out and then back in on the Creative Cloud Desktop App?

R
Robert29170422g9nzAuthor
Participant
November 2, 2024
Yes. I've tried full restarts, as well. No luck.
Willi Adelberger
Community Expert
Willi AdelbergerCommunity Expert
Community Expert
November 2, 2024

Does yor disk have enough space?

R
Robert29170422g9nzAuthor
Participant
November 2, 2024
Yes. 1.86 TB available.
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