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MiFleurDesign
Participant
November 3, 2022
Question

Unable to use Bridge 2023 with InDesign

  • November 3, 2022
  • 1 reply
  • 237 views

I want to share my problems with Adobe Bridge 2023. I am currently working with InDesign 2022. and after updating Bridge to the 2023 version, I could not use Bridge at all. It was freezing and crashing. How do you drag and drop your images in InDesign if Bridge is not working?

After updating Bridge I opened it and it I had the note Not Responding.  Tried to reopen it, shut down my computer, and try again, it did open but the thumbnail are not opening.  Try to open a different folder, it is not working. I reset my preferences, clear the cache and try again. whenever I press the space bar to see the image in a big size, I cannot go back to the grid view where I need to be to drop an image in InDesign. I try to reach Adobe customer service, I call twice and both times after spending 10 minutes to just spell my account email (they transfer me, but as soon as I explain what my problem is, I lose communication and the line is cut. I finally uninstalled version 2023 and went back to 2022. At least I can see the images and use Bridge. I think Adobe needs to put some time into working on Adobe Bridge, it is slow, crashes, and becomes unresponsive way too often. For the price we pay for the subscription to the Adobe suite, I think it should work as soon as an update is posted.  Let me know if there is anything else I should do to make it work

 

 

 

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1 reply

Steve Werner
Community Expert
Community Expert
November 3, 2022

Please tell us what operating system (exactly) you're running. I have a MacBook Pro running Monterrey and InDesign 2023 and Bridge 2023. I haven't experienced the problem. You could of course uninstall Bridge 2022 and reinstall 2023 again but there probably isn't enough reason to do that.