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Participant
August 19, 2024
Question

"une erreur s'est produite lors de la mise à jour de l'artefact"

  • August 19, 2024
  • 2 replies
  • 482 views

Bonjour,

Impossible de mettre à jour le lien de révision message d'erreur "une erreur s'est produite lors de la mise à jour de l'artefact" Ce n'est pas la première fois que des problèmes sont constatés pour révision.
Pourriez-vous m'indiquer la marche à suivre pour éviter de devoir tout fermer et redémarré en vain à chaque fois ?
Merci !

2 replies

leo.r
Community Expert
Community Expert
August 19, 2024

In addition to the suggestions by Abhishek, there's also a more recent discussion on this error:

 

https://community.adobe.com/t5/indesign-discussions/persistent-error-in-adobe-indesign-there-was-an-error-updating-the-artifact/m-p/14374661#M558747

Abhishek Rao
Community Manager
Community Manager
August 19, 2024

Hi @victor_1500,

 

I’m sorry you’re encountering the “An error occurred while updating the artifact” message.

 

To help resolve the problem, here are a few steps you can try:

1. Ensure you have a stable connection; connectivity issues sometimes cause update errors.

2. Make sure you’re using the latest version of InDesign, as updates often fix bugs and improve performance.

3. Try clearing the application cache. Sometimes, corrupted cache files can cause issues.

4. Verify that all linked files and assets are correctly located and not corrupted.

5. Ensure the file you’re working with is not corrupted. You might want to try opening it on another machine to see if the problem persists.

 

If the issue continues, could you provide additional details such as:
- The exact steps you’re taking when the error occurs. A screen recording would be helpful. 

- Please provide the Share for Review link for us to test
- Information about your system setup (OS version, InDesign version).

 

Additionally, I found a community post similar to the issue: Solved: InDesign Share for Review Error - Adobe Community - 12102092

 

Please review it and let us know if you need any more assistance. We look forward to your response!

 

Thank you,  
Abhishek Rao