Participating Frequently

Question

Unknown print error ! In-design creative cloud failed to export the PDF

Forum|Forum|7 years ago
January 17, 2019
41 replies
3288 views

Really annoying and other don't have the same issue, only me.

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Willi Adelberger

Community Expert

1. Don't use EPS, use PDF/X-4 instead. EPS is from a past millennium.

2. Don't print to PDF, export as PDF.

rob day

Community Expert

The OP has tried Exporting and Printing postscript, and both are failing (even a PDF/X-4 Export). I think the log file is coming from the failed print version, and seems to indicate the bad page is 135

Willi Adelberger

Community Expert

The OP wrote that EPS were imported. Those EPS should be avoided. I am sure, if PDFs would be used, the other problems disappear.

D

daniels44336079Author

Participating Frequently

Hi, PDFX4 didn't work either unfortunately. (See attached)

BobLevine

Community Expert

Third time I'm asking this: Is it just this file or all files?

D

daniels44336079Author

Participating Frequently

Bob, its only this file. and my colleagues can open and publish it no problem

BobLevine

Community Expert

What version of InDesign? What operating system? What are your export settings? Is it one file or all files?

D

daniels44336079Author

Participating Frequently

Bob, thank you very much for your quick reply. We have an important deadline and this is really bugging me.

We run Win 10 enterprise, Adobe Creative Cloud CC 2019

The Export settling are the default within In-design i.e Adobe PDF presets High res or Low res

BobLevine

Community Expert

Try PDF/X-4. If that fails, too, please answer the question about whether it's this file or all files.

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