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Ray33587048jkmj
Participant
February 22, 2026
Question

Uploading Online Ruins Gifs

  • February 22, 2026
  • 1 reply
  • 23 views

Hi! When I publish my project (pitch deck) online, most of my gifs will not work at all. They don’t play. I’ve placed a bunch of them in smaller frames for layout purposes and I understand this may cause a problem but the layout has to be what it has to be. I have the most recent version of InDesign, I’ve tried most troubleshooting options, but I’m looking for something to help me. 

 

To Adobe: it is disgusting that an industry standard software is so grossly incapable of handling this. I’ve worked around the clock for days to get this presentation to my client and I now have to consider upending everything and moving to a different software because the publish online feature is simply not built to handle tough things. I paid so much money for your service and feel disheartened that all my work has gone down the drain. 

    1 reply

    Randy Hagan
    Community Expert
    Community Expert
    February 22, 2026

    Just asking, but how does it work if you choose to create/publish a PDF? Do you get better results with your GIFs there?

     

    Trying that will let us know if you have a problem with InDesign rendering the GIF or with the GIFs themselves. And the answer to those questions will help us help you past your issues.

     

    Hope this helps,

     

    Randy

    Ray33587048jkmj
    Participant
    February 22, 2026

    Hi Randy!

     

    Everything looks fine as a PDF, the formatting is great -- only problem is the gifs won’t play. Right now I’m experimenting with in5 to see if it respects things as I want them.

    Randy Hagan
    Community Expert
    Community Expert
    February 22, 2026

    If you’ve got that option, it’s a good one.

     

    Are you trying to use InDesign for presenting your slideshow onscreen?