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Inspiring
March 3, 2023
Question

URGENT: Changes I made yesterday are gone today...and more

  • March 3, 2023
  • 2 replies
  • 621 views

Hello, a truly concerning stuff has been happening for the past couple of days.

I'm on the current InDesign (v18.1)

Yestreday I neede to update an old document (from 2021), opened the source files and discovered that the revision date inside the footer is from 2020. Upon checking, it turned out that the 2021 files somehow reverted to an even older 2020 version. The changes in the source files are gone, even though the PDF exported from the 2021 revision has them.
OK, I went to an external backup and downloaded the same 2021 source files to see if they retained the changes - and they did.
So I started updating the 2021 files with my current changes, saved them at the end of the day, and shut down.

This morning I open the same files and the changes I made yesterday are gone. The updates included text and linked images. What is happening??? I lost a day's worth of work and now I have to start over, with no guarantee that on Monday it won't happen again. It's not even a Groundhog day!

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2 replies

Participant
November 14, 2023

Did you find a fix for this? We are having a similar issue. We are version 8 of magazine revisions and some changes from version 3 and 4 are there, but others have reverted to earlier versions. The designer isn't saving to the Cloud—she's saving on her machine. 

James Gifford—NitroPress
Legend
March 3, 2023

InDesign is unlikely to be a cause here, directly or indirectly. It does no file management of its own accord.

 

First, are you on a network, using cloud storage or do you have any backup device (server, NAS, etc.)? One of those, either "being helpful" or misconfigured, would be my first suspect.

 

Otherwise, are you sure you are saving your new versions in the same place you're looking for them? Did you open old versions from an archive folder or the like, and perhaps save the new versions somewhere else, such as your system Documents folder?

 

Other than that, it has to come down to not saving the documents properly, or at all, despite what you think. It happens.

 

This might or might not have a happy, if face-palming solution. But in the future, get into a regular practice of saving while you work, and doing at least daily 'rolling backups' — save the file at the end of the day with an updated filename, and start with it the next day, and so forth. Keep 2-3 or more of these rolling versions on hand until you're done with the project or updates, then securely archive them.

 

Inspiring
March 3, 2023

Thank you James. Since I'm intimately familiar with little traps InDesign offers us, I am actually in the habit of regularly saving my work and checking where exactly the file is saved.
I'm not on the network, the affected files are local to my computer. Interestingly, the backup files that did retain the past changes have been retrieved from an external cloud storage. So it's kinda backwards. 

BobLevine
Community Expert
Community Expert
March 3, 2023

I don't think it's backward at all. I ALWAYS work in either a Dropbox or OneDrive folder. Every save is recorded and even if overwrite or delete the file, it's one click to recover it.