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Participating Frequently
January 25, 2023
Question

User Interface Scaling greyed out (Windows)

  • January 25, 2023
  • 3 replies
  • 1039 views

Hello everyone,

I recently upgraded to Indesign 2023 (v. 18.1) and I can not scale the user interface in the Preferences menu because the slider is greyed out. I know I should try downscaling the resolution of my monitor but it did not work. Is there anyone who found a fix? Thanks for any kind of help!

3 replies

Monsuun
Participating Frequently
June 27, 2023

Have you solved this?

Kelli Jae Baeli
Inspiring
May 7, 2024

No one EVER solves this. Those of us who work on TV monitors (for the large size) can never get the panels text (among other things) to scale up so they are legible. This causes great eyestrain and is just terrible, over all. This problem has been around for about 20 years, and the folks at InDesign don't care. They have never fixed it.

Monsuun
Participating Frequently
August 18, 2024

Tragic. What gives.

Mike Witherell
Community Expert
Community Expert
January 25, 2023

How much VRAM on the video card?

Mike Witherell
gregollaAuthor
Participating Frequently
January 30, 2023

128 MB

Mike Witherell
Community Expert
Community Expert
January 25, 2023

Always run your monitor at its native resolution.

What monitor scaling is Windows already doing?

If your graphic card or computer is too old, it may not qualify to function.

Mike Witherell
gregollaAuthor
Participating Frequently
January 25, 2023

I always run the computer at the recommended resolution (3840x2160). The
computer is not old 😕😕

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