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December 1, 2022
Question

Value for money?

  • December 1, 2022
  • 12 replies
  • 7697 views

Hi

 

First time posting here, I think.

 

I use InDesign for a small community magazine that returns all profits to the community. We were battering on using CS6 (and doing very well) on a PC that was about ten years old. It worked perfectly until an involuntary Windows upgrade gave us the dreaded blue screen of death. We managed to save most of the data files we used (some we had backed up, others we hadn't) but the machine was pretty much fried - we simply bit the bullet and bought a new Dell. Couldn't find the disks for CS6 so thought it was time we upgraded to CC.

 

First disappointment was the cost. According to the ads we'd be able to pay a cut-back price for just InDesign, Photoshop and Illustrator (maybe Acrobat, but using Reader is probably enough for us) but were quite shocked to find it would cost us slightly more for those three alone than it would for the whole package, most of which we don't need. That was allayed slightly by the cut-price Black Friday deal we found but there's still a bad taste in the mouth. 

 

Second disappointment is the performance of InDesign. So far, in the four weeks I've been using it, we have a continual problem with text frames going blank when characters or words are highlighted. This can quite easily be resolved by moving the frame handle and dropping it back into place - but that's not the point. Not only is it a real irritation - not to mention a distraction - but why is this happening on top-flight software on a brand-new machine? (Please don't give me the old Mac vs PC argument. I spent all my professional career using ID on both Macs and PCs and found there was little difference in the performance of either.) A glance through the discussion boards tells me that this seems to be a problem that has existed for some time, yet obviously hasn't been resolved.

 

There is also a bizarre issue of page numbers not displaying on pages that have a tint-panel background. Doesn't matter what I do, they just don't show. Again - why is something so rudimentary such a problem?

I may be a dinosaur to many of you here but I spent a long time working on software that was three or four versions behind the latest release, simply because it was tried and tested and could be relied upon to be dependable in network-based systems that were seriously deadline-oriented. The problem with text displays alone would have had our office flooded with Adobe reps dedicated to soving the problem, which shows you how big a company it was.

 

But I'm not in that world any longer and Adobe's dedication to the user seems to have ebbed away, somewhat. We still have deadlines, though and if we don't make them we still have printer's bills to cover. This doesn't inspire confidence or make me feel that I, as a user, particularly matter.

 

Which brings me to my question:

 

Where is the value for money in what we have? I've found the CS6 disks and could go back to that version - except that we've signed up to CC for a year, so that's not an option yet. But these niggling problems just make me feel that there will be others that I haven't come across yet, but which might seriously affect production at a crucial time.

 

This CC package may be ideal for a large agency with multiple users - in fact, I'm sure that's what it's aimed at. But we are spending a lot of money (for us, anyway) just for access to software that doesn't seem to work properly. Where is the thought for the smaller user who might struggle to find the resources to pay that kind of money? Are we not wanted on board? 

 

It doesn't feel like it. Convince me I'm wrong. 

12 replies

Community Expert
December 1, 2022

Hello

What is your new computer, OS, and computer specs, please?

 

Most don't experience the issues you have. 

 

It works out about €60 a month. It's quite reasonable. I put €60 worth of gas(petrol/diesel) intom my car most weeks.

 

It is professional grade software, thoughts being that you should easily be making €60 a month to cover the costs. Afterall, there are people with computer degrees, masters, PhDs, in hardware, software, coding, UI, etc. behind creating this wonderful software. They need to be paid, and them being paid allows this software to be developed which allows you make profit from it. All seems good in that regard.

 

------------

Back to your issues.

We'll know more when you post your specs and OS.

 

Thanks

Derek Cross
Community Expert
Community Expert
December 1, 2022

I agree with you, Eugene – it's strange that some people seem happy to spend money on hardware but resent paying for the software to run on it!

Robert at ID-Tasker
Legend
December 1, 2022

The math is simple 😉 

 

1x (hardware) -> 10x (software) -> 100x (data)

 

Derek Cross
Community Expert
Community Expert
December 1, 2022

InDesign is a professional application and requires a powerful computer with plenty  of RAM. (It doesn't matter whether you have a PC or a Mac). Most users don't have the issues you describe, try resetting the InDesign Preferences to see if that helps. if the folios are being covered up by a background colour (or image), change the order so that they are above the tint.  Most users seem to think that at around $50 a month for the whole Creative Cloud pachage is excellent value for money! (There are cheaper subscriptions for students and teachers who qualify.)
If the application is too expensive for you have a look at Affinity Designer.