Vcard QR Code not recognized

Forum|Forum|11 months ago
May 2, 2025
1 reply
724 views

I created a QR code in InDesign for a client using the Business Card template and slapped it on the project and sent a proof. I was then told that the iPhone couldn't recognize it and on Android it "looked all weird". I scanned it myself from the screen and got the same results.

Has this InDesign feature become obsolete or something? My phones have the latest software updates so i don't see why it can't recognize a simple vcard.... this technology has been around for over a decade.

Bug

Mike Witherell

Community Expert

What version of InDesign are you running? As I recall, a recent version of InDesign improved the function of QR code generation.

Mike Witherell

S

Stab2kAuthor

Inspiring

20.3.1

I didn't notice any improvements. I Understand Adobe keeps pushing us to use Adobe Express to generate QR codes but all you can do is make a link to a website code. Lame.

Anubhav M

Community Manager

Hello @Stab2k,

I tried replicating this behavior on my end, but could not. Could you share a link to a sample file with a QR object in it, after uploading it to a file-sharing service, so I can check it with the team?

Note: While sharing the file, kindly make the link public, and enable the option to Save a Copy/Download under Link Settings (if available)

Looking forward to hearing from you.

Anubhav

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