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Wailua1
Wailua1
Participant
August 20, 2020
Answered

"Verifying "Adobe InDesign2020 app" stuck on screen

  • August 20, 2020
  • 4 replies
  • 16663 views

I recently installed the newest version (15.1.1) of Indesign CC (twice). After the first install, the "Verifying "Adobe InDesign2020 app" was stuck on my screen, as if the install was not complete. It is still there after a week. Today I disinstalled IND and reinstalled. Not only did the notice NOT go away, now I have a second one on my screen. The program seems to work fine, though it was hanging after the first install when using anchored objects. 

Anyone know about this issue?

This topic has been closed for replies.
Correct answer Wailua1

It turns out the pesky dialog box notification went away after I installed the recent OS update.

All's well. Thank you.

4 replies

A
Abigail31024998rxuh
Participant
September 26, 2023

I have the same issue. I just downloaded Indesign and now this can't get off my screen. The next Macos update is supposesdly today but let's see. I will update and request for some help if it persists. thanks 🙂

O
oliviae87148177
Participant
December 9, 2020

I also have that problem but my OS is up to date. In my case it says "Verifying Adobe InDesign 2021". Any solutions? I am waiting since more than 2hours on the Adobe Chat – no one is answering. And the phone number they provide doesn't work in the UK. 

    BobLevine
    Community Expert
    BobLevineCommunity Expert
    Community Expert
    December 9, 2020

    What does O/S is up to date mean? Are you on Windows or Mac? What exact version are you running?

    O
    oliviae87148177
    Participant
    December 9, 2020

    macOS Big Sur 11.0.1 – first answer suggest that updating to latest OS will fix the issue.

    B
    bombadillo2
    Known Participant
    October 28, 2020

    I am having this same problem and can't install computer updates at this time. Anyone find a solution? It popped up in 3 different windows and won't go away even after quitting.

    Ashutosh_Mishra
    Ashutosh_Mishra
    Inspiring
    August 21, 2020

    Hi there,

     

    Sorry to hear about your experience. This looks like a macOS issue. Would you mind sharing version of the OS?

    Please try following steps given on some articles I found on web. Let us know if these help:

    1. https://osxdaily.com/2016/07/26/fix-stuck-pkg-verifying-installer-mac-os-x/

    2. https://appletoolbox.com/why-is-macos-catalina-verifying-applications-before-i-can-open-them/#6_Disable_app_verification_in_macOS

     

    Regards,

    Ashutosh

    Wailua1
    Wailua1AuthorCorrect answer
    Participant
    August 28, 2020

    It turns out the pesky dialog box notification went away after I installed the recent OS update.

    All's well. Thank you.

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