Video doesn't appear in InDesign

Forum|Forum|4 years ago
May 30, 2022
15 replies
1924 views

When I try to insert a video in InDesign, it only shows a blank box. Also, the Media Panel doesn't work. The video is in MP4, and InDesign is updated to its most current version. What can I do to solve this?

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Willi Adelberger

Community Expert

What is the purpose to use a mp4 in InDesign?

In InDesign you will not watch movies, it is also not possible in PDFs anymore. Only ins some online formats based on html5 I see a use for it.

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defaultm1yeedfo989xAuthor

Participating Frequently

Thank you for your reply. It is for an interactive film pitch deck, that is why I'm trying to use MP4. I will use Publish Online as the final output format.

BobLevine

Community Expert

My advice: Use Powerpoint for any kind of deck like this.

BobLevine

Community Expert

What does "the media panel doesn't work" mean? Also, please be more specific about InDesign version. It is updated / patched pretty often and adding in your O/S information might also prove helpful.

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defaultm1yeedfo989xAuthor

Participating Frequently

Thank you for your reply. As can be seen in the picture I attached, the media panel is blank. The InDesign version is 17.2.1

BobLevine

Community Expert

There's no picture. You can't do that via email. 17.3 is rolling out now and if the media panel is truly blank the cure for that would be trashing your preferences.