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Nikkita123
Participant
June 23, 2020
Answered

Video will not play when exported to PDF

  • June 23, 2020
  • 2 replies
  • 13469 views

When I place a video file either Mp4 or H.264 it will not play when exported to PDF, I have read and watched all the tutorials and cannot see any other way to do it. I place the file in InDesign then go -Window-Interactive-Media-tick play on page opening in the Media window but nothing happens after export it just stays as an image. 

 

    This topic has been closed for replies.
    Correct answer Dave Merchant

    Of course it still works, there is just a problem with the playback controller buttons.

     

    See https://community.adobe.com/t5/indesign/where-are-the-controllers/m-p/11168049

    2 replies

    Derek Cross
    Community Expert
    Derek CrossCommunity Expert
    Community Expert
    June 25, 2020

    I strongly recommend you test your Interactive PDF that includes videos and possibly other certain interactive features, on various devices, such as iPads and smart phones before you recommend this solution to your client, as it may cause you some embarrassment if your client discovers they don't work.

    T
    Test Screen Name
    Legend
    June 25, 2020

    I wanted to make sure everyone in this thread is aware of the VERY LATEST Acrobat DC updates and their major update to how multimedia is done, to cope in the world after Flash Player has gone. I am not aware of detailed studies yet, unfortunately.

    Frans v.d. Geest
    Community Expert
    Frans v.d. GeestCommunity Expert
    Community Expert
    June 25, 2020

    Dov said the same thing, but with the latest latest Reader and Pro, with no Flash installed, a mp4 246 video in PDF still end up with the warning you need Flash and Flash will be obsolete. And no, it will not play. Mac Catalina.

    Derek Cross
    Community Expert
    Derek CrossCommunity Expert
    Community Expert
    June 23, 2020

    This feature will not work now that Flash has become obsolete, in place you can incorporate a hyperlink in your PDF to a YouTube, or similar, video.

     

    Alternatively use a HTML5 format such as a FXL ePub, InDesign's Publish Online or in5.

    D
    Dave MerchantCorrect answer
    Legend
    June 23, 2020

    Of course it still works, there is just a problem with the playback controller buttons.

     

    See https://community.adobe.com/t5/indesign/where-are-the-controllers/m-p/11168049

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