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detailed_impression5D24
Participating Frequently
July 26, 2019
Answered

Videos that are set to play on page load do not load after the project is published.

  • July 26, 2019
  • 6 replies
  • 2549 views

I design and insert videos so they start automatically when loading the page it works correctly in preview.

However after publish online the videos do not start automatically.

How do I solve this problem?

See a sample:

https://indd.adobe.com/view/959225a0-1af8-4202-991d-be3072890a35

Thanks for listening.

    This topic has been closed for replies.
    Correct answer BobLevine

    Some browsers will not allow video or audio to auto play. That, to me, is a good thing.

    Design accordingly.

    6 replies

    detailed_impression5D24
    Participating Frequently
    July 31, 2019

    Microsoft Edge works well the publishing

    detailed_impression5D24
    Participating Frequently
    July 31, 2019

    Do you have any tips for an interactive magazine? So that readers have an experience of seeing products in action and also for companies to be interested in advertising. Thank you

    Diane Burns
    Inspiring
    July 31, 2019

    Check out the many excellent examples of interactive Publish Online docs here. The magazine "All In" makes some interesting use of ads.

    http://bit.ly/PubOnCollection

    detailed_impression5D24
    Participating Frequently
    July 31, 2019

    Thank you all for your comments. The autoplay in my publications is for the videos that make the ad more interactive. It goes against the product I sell. Advertisers' ads can be placed without autoplay, but those that are moving ads if they don't autoplay it simply have no effect. On the first pages of the publication there is an art saying that the publication makes sounds and it is for the user to enable or disable PC sound to their liking. So support informed me if google chrome is up to date autoplay videos work completely. Anyway thank you very much to all for the instructions that were very valid.

    Diane Burns
    Inspiring
    July 26, 2019

    Yes, as Bob mentions, this is a security setting for many browsers. It can be disabled, but you can't count on your viewers to have done that. However, most browsers will put a big 'ole "Play" button on top of the video, so it's pretty obvious to click to play. For example, Safari on Mac shown here.

    BobLevine
    Community Expert
    BobLevineCommunity ExpertCorrect answer
    Community Expert
    July 26, 2019

    Some browsers will not allow video or audio to auto play. That, to me, is a good thing.

    Design accordingly.

    roberts33286217
    Inspiring
    November 26, 2022

    Picking up on an old thread I know but, while auto play is usually not a good thing there are time when it is necessary, for example I have a page with links (play buttons) to 5 videos, if I create the individual videos as object states I can add a video play action to the play buttons but the page load takes too long, therefore I have created individual document pages and changed the play button action to go to page, that means that someone clicks play, goes to the page and then has to click play again, not good! If play on page load is not possible it should not be an option in Indesign, it just frustrates and creates work.

    BobLevine
    Community Expert
    Community Expert
    July 26, 2019

    There’s an extra http at the end of the link. You can just delete it and it will load the document.

    Steve Werner
    Community Expert
    Community Expert
    July 26, 2019

    Link is broken:

    Steve Werner
    Community Expert
    Community Expert
    July 26, 2019

    I'd agree with Bob. I HATE autoplay and turn it off whenever possible.

    I want to choose whether to play sound or video—not the person who posted the document.