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paulwieczorek
paulwieczorek
Inspiring
March 12, 2018
Answered

Wacom panning/scrolling SLOW only in InDesign

  • March 12, 2018
  • 1 reply
  • 7765 views

Hi,

Recently we bought a new Wacom Intuos Pro M2 and it works great in every other Adobe's app but no in InDesign. The panning when clicking the pen button for pan/scroll is uselessly slow. You can't move anything. We've checked the Wacom settings, tried to put scrolling speed at maximum but it didn't help at all.

As far as I remember when I last time used the Wacom tablet with Intuos, clicking the Pan/Scroll pen button meant using the Hand tool. No it's not - I must still click the space bar to activate the hand tool.

Any ideas?

Regards,

Paul

This topic has been closed for replies.
Correct answer paulwieczorek

Contacting Wacom technical support.  It's their problem to solve.


I've noticed that when Wacom Preferences window is active everything works fine in the window below (Illustrator/InDesign) - but when You get back to Illustrator/InDesign, it stops! Look at this video: Dropbox - Wacom_problem.mov

1 reply

BobLevine
Community Expert
BobLevineCommunity Expert
Community Expert
March 12, 2018

Wacom drivers have been known to be buggy. What version of InDesign? What operating system?

Have you checked with Wacom?

paulwieczorek
paulwieczorekAuthor
Inspiring
March 12, 2018

Everything latest. System: High Sierra 10.13.3 (latest)

What do You mean by checking with Wacom, Bob?

Steve Werner
Community Expert
Steve WernerCommunity Expert
Community Expert
March 12, 2018

Contacting Wacom technical support.  It's their problem to solve.

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