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druther4d
Inspiring
January 8, 2019
Answered

Weird inDesign CS6 control panel problem

  • January 8, 2019
  • 1 reply
  • 416 views

I am running Yosemite on an old iMac so I have been able to continue using CS6 Design and Web Premium.

After working normally until recently, my inDesign CS6 has changed for the worse. The control panel drop-down menu backgrounds have turned black! As far as I know, this is not something that can be customized. I cannot find a setting that will change them back to white. Comments?

Is there some way that I can provide you with an image that better illustrates the problem?

Thanks!

    This topic has been closed for replies.
    Correct answer Bill Silbert

    Problems within panels can often times be fixed by deleting your InDesign caches. This is different than deleting preferences.

    To do so on a Mac:

    The User Library folder in which InDesign’s cache files are stored is hidden by default on most Macintoshes. To access it make sure that InDesign is closed and click on the desktop to launch a Finder Window (Command-N).With this window in column view follow the path User>Home folder (it’s the folder with an icon that looks like a house—it may have the user’s name rather than “Home”) and click on the Home folder. With the Option Key pressed choose Library from the Finder Go Menu. “Library” will now appear within the Home folder. Within the Library folder find the “Caches” folder. Within the Caches folder find and delete the entire folder “Adobe InDesign”. I find that deleting the InDesign cache folder completely leads to a lasting change. 

    1 reply

    Bill Silbert
    Community Expert
    Bill SilbertCommunity ExpertCorrect answer
    Community Expert
    January 8, 2019

    Problems within panels can often times be fixed by deleting your InDesign caches. This is different than deleting preferences.

    To do so on a Mac:

    The User Library folder in which InDesign’s cache files are stored is hidden by default on most Macintoshes. To access it make sure that InDesign is closed and click on the desktop to launch a Finder Window (Command-N).With this window in column view follow the path User>Home folder (it’s the folder with an icon that looks like a house—it may have the user’s name rather than “Home”) and click on the Home folder. With the Option Key pressed choose Library from the Finder Go Menu. “Library” will now appear within the Home folder. Within the Library folder find the “Caches” folder. Within the Caches folder find and delete the entire folder “Adobe InDesign”. I find that deleting the InDesign cache folder completely leads to a lasting change. 

    D
    druther4dAuthor
    Inspiring
    January 8, 2019

    That fixed the problem. Thanks very much, Bill.

    Bill Silbert
    Community Expert
    Bill SilbertCommunity Expert
    Community Expert
    January 8, 2019

    Happy to help.

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