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Participant
November 23, 2020
Answered

When converting my indesign file to PDF I lose my background colour.

  • November 23, 2020
  • 2 replies
  • 282 views

Hi there please help,

 

when converting my file to PDF I loose all my pages colour of black. My A Masters are all black and I can't understand why. 

What should I try next? 

Thanks.

 

Abbie 

This topic has been closed for replies.
Correct answer Abbie5E82

I have now fixed the problem by putting a box layer-thank you for your assistance 

2 replies

Abbie5E82AuthorCorrect answer
Participant
November 23, 2020

I have now fixed the problem by putting a box layer-thank you for your assistance 

Derek Cross
Community Expert
Community Expert
November 23, 2020

Which version of InDesign and OS?

What happens when you choose the Adobe PDF Presets, for example, PDF/X-4?

Abbie5E82Author
Participant
November 23, 2020

I am the update before 16.0 I am yet to install the latest version. 

i click l high quality print/ layout two continuous facing pages/ export all layers

Abbie5E82Author
Participant
November 23, 2020

Here is an example of what happens when exported: