When launching InDesign, the process appears in Task Manager with CPU and memory usage, but no window appears on screenOS: Windows 11 23H2 InDesign Version: 2026 v21.4.1 Tried: Reinstallation, deleting AppData folder, compatibility mode, running as administrator — none worked

hyunju0809

Participant

Question

When launching InDesign, no window appears on screen

Forum|Forum|1 hour ago
June 19, 2026
1 reply
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When launching InDesign, the process appears in Task Manager with CPU and memory usage, but no window appears on screen

OS: Windows 11 23H2
InDesign Version: 2026 v21.4.1
Tried: Reinstallation, deleting AppData folder, compatibility mode, running as administrator — none worked

leo.r

Community Expert

Try these general troubleshooting steps:

https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

Will it make a difference?

hyunju0809Author

Participant

No..😭

The first method was not possible to attempt because after launching InDesign, no window appears on screen, making it impossible to access any menus or settings.

For the third method, I renamed the folders as instructed and then tried opening an InDesign file, but the window still did not appear.

Also, a new "InDesign" folder has been automatically recreated after the renaming.

I was using InDesign without any issues until April, but it suddenly stopped working after that.😫

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