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A
Anonymous
February 28, 2023
Answered

White box showing up behind my logo images once I export my file

  • February 28, 2023
  • 3 replies
  • 2665 views

Hello! I'm new to InDesign, and having a very annoying issue. I have these white boxes showing up behind my logo on my design; however, it is not happening when I look at the project in InDesign. There is no white color/swatch selected; clear is selected as the color. Everything looks fine when I work on it, but when I export it the boxes come back. I have done every bit of advice I have seen for other similar issues online, but I don't know what to do!

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Correct answer Jumpenjax

Check the logos and be sure they are .psd or .png with a transparent background.  Do not flatten them.

3 replies

Jumpenjax
Community Expert
JumpenjaxCommunity ExpertCorrect answer
Community Expert
February 28, 2023

Check the logos and be sure they are .psd or .png with a transparent background.  Do not flatten them.

Lee- Graphic Designer, Print Specialist, Photographer
A
Anonymous
February 28, 2023

Thank you! How do I ensure they aren't being flattened? Maybe I am unintentionally doing that...

A
Anonymous
February 28, 2023

Actually this worked! Yay! I reuploaded the images as png files (idk what they were before) and that corrected it! Thank you.

    Peter Spier
    Community Expert
    Peter SpierCommunity Expert
    Community Expert
    February 28, 2023

    Most likely you are exporting to a version of PDF that flattens transparency. Have a look at InDesignSecrets » Blog Archive » Eliminating the White Box Effect 

    Peter Spier
    Community Expert
    Peter SpierCommunity Expert
    Community Expert
    February 28, 2023

    sorry, thaat link is out of date. That page is now at https://creativepro.com/eliminating-the-white-box-effect/

    A
    Anonymous
    February 28, 2023

    Thanks so much for the help. I actually have overprinting on and it still looks fine in InDesign and then exports this way...

    A
    Anonymous
    February 28, 2023

    Also, I don't know why it says I have black selected there. I must have hit that by accident when I took the screenshot, but it is not the typical setting.

     

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