Skip to main content
G
Graysyn
Inspiring
September 30, 2020
Answered

White lines around text boxes or images with applied effects.

  • September 30, 2020
  • 3 replies
  • 6339 views

I am trying to send a calendar for printing to a self publishing site for a fundraiser. My pdf files look great at my end but when I load to their platform and then view their print ready files there is a degradation in the photo quality and white outlines around text boxes and images with applied effects etc. (from what I can see it is only occuring on items with applied effects) I have contacted the company who tell me that those white lines etc are showing in my source file at their end but I do not see them at my end. I have screenshot their response to my concern here, and also a copy of my version of the pdf and their print ready file side by side, as well as a couple of other images for reference. The images with red pen marks are the copies of their files with the offending lines and image degradation.

I have tried saving in about a hundred different formats, and done all the things  recommended regarding flattening and overprint that I can find. I concede my skill level with InDesign is not outstanding but I have never had this issue with any other printing I have used for commercial projects. This is the first time I have attempted to use this particular company and they have been trying to be helpful but I am in Australia and they are in the US so with the time difference it is proving very difficult to get this project launched.   I guess what I want to know is WILL those lines print, will the image degradation appears as it does in their files and if yes to those things how do I fix this? Am super frustrated at this point and would be very grateful if anyone can help me with a solution to this.

Correct answer Graysyn

Hi Jens
Thanks for your very generous assistance. I am more than happy to share the file if it will load here - just can't see where to load it.

3 replies

Z
Zeta Violeta
Participant
November 6, 2023

hello

You only need to convert it in a flat image...jpg image.

but not from Acrobat, you open the PDF in Photoshop and convert it from there. save each page like an jpg file and the you can convert it again in a pdf.

E
Community Expert
Eugene TysonCommunity Expert
Community Expert
November 7, 2023

If you have vector elements this is not going to be helpful as all the vector elements, text etc is converted to pixels. 

The answers given already are the correct way of handling it - if it needs handling at all. 

It's transparency stitching issue. And can be dealt with while leaving all the quality of the file in tact.

 

However, if you have a fully raster PDF - then exporting or saving as JPEG can be an option - however, using a losless file format like TIF or PSD would be better. 
Jpeg is a lossy format, and can add artefacts to images.

    E
    Community Expert
    Eugene TysonCommunity Expert
    Community Expert
    October 1, 2020

    It's a flattening issue when transparency is in place.

     

     https://indesignsecrets.com/when-you-see-thin-white-lines-in-your-pdf-files.php

    G
    GraysynAuthor
    Inspiring
    October 1, 2020

    Thank you I think I have resolved the white lines now but still have something odd going on with the colouring.

     

    Appreciate you taking the time to give feedback!

    Willi Adelberger
    Community Expert
    Willi AdelbergerCommunity Expert
    Community Expert
    October 1, 2020

    THis is related to the YDB Syndrome
    https://indesignsecrets.com/eliminating-ydb-yucky-discolored-box-syndrome.php/comment-page-2

     

    BTW, this part should not be placed as PSD but as PDF or PDP as text and vector is involved.

     

      Jens Trost
      Jens Trost
      Inspiring
      October 1, 2020

      Hi,
      this looks pretty much like a transparency issue. Can you share/upload the PDF you sent them? It would be way easier to troubleshoot.

      Especially the second screenshot with those little white lines is a typically issue with flatten transparency and Acrobat's smoothing of vector objects/images.
      Check in Acrobat your settings in regard to "Smooth line art" and "Smooth images", they should be under "Page Settings". Uncheck those to see if the lines/problems disapear. If so, then they won't show up in print.

      But I find the first screenshot more concerning. You say you tried flattening but did you actually send them a flatten PDF (meaning PDF/X1 or PDF/X3)?
      Again, if you're willing to share the PDF you send them I'm happy to help by analysing it further.

        G
        GraysynAuthorCorrect answer
        Inspiring
        October 1, 2020

        Hi Jens
        Thanks for your very generous assistance. I am more than happy to share the file if it will load here - just can't see where to load it.

        G
        GraysynAuthor
        Inspiring
        October 1, 2020

        Jens I altered the preferences you mentioned above and that DID get right of the lines. The images are still all 'dull' though and there are still shadows appearing where they shouldn't. Have attached a screenshot of what I mean. This is a copy of the file they sent back to me as a print ready file once I altered the preferences in acrobat. 

        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices