Why does an existing document take so long to open?

Forum|Forum|2 years ago
April 5, 2024
3 replies
560 views

I tested it on a MACbook pro 2M max 32 mb ram memory and a MACbook pro 2.7 ghz Quad-Core intel i7 - 16 mb ram. Both are agonisingly slow. Have tried different documents, existing and new. Big and small, there is no difference. Have already refreshed the indesign prefs once, this did not give better results. What can I do?

Performance

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Robert at ID-Tasker

Legend

@Bert36550910eq5i

@Peter Spier already suggested network location - but how many fonts do you have in your system?

Peter Spier

Community Expert

Are you saving to your local hard drive, or as I suspect to a network location? This sounds like network lag.

Steve Werner

Community Expert

You need tell us more about your system: Please tell us what operating system (exactly) you're running. Please tell us (exactly) what InDesign version you're using.

B

Bert36550910eq5iAuthor

Participant

Dear Steve,
Thank you very much for taking the trouble to respond.

Macbook pro 2M max 32 mb ram memory, with Sanoma 14.4.1 and indesign and Adobe Indesign 19.3.

So everything is up to date. It is about starting an existing document in indesign. Whether a blank document is or a large formatted document does not matter. A blank document size 210x297 mm takes 32 seconds. An 8-page document with import photoshop and illustrator documents takes 36 seconds to open.

I also have an older macbook pro with the same configuration that has the same problem.

I hope you can help?

Kind regards,

Bert van Meteren

leo.r

Community Expert

A blank document size 210x297 mm takes 32 seconds. An 8-page document with import photoshop and illustrator documents takes 36 seconds to open.

I also have an older macbook pro with the same configuration that has the same problem.

By @Bert36550910eq5i

Try standard troubleshooting steps:

https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

If it doesn't make a difference, try to create a clean new account in System Settings and run InDesign there - will it make a difference?

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