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Participant
October 26, 2023
Question

Why does the application 2024 version "quit unexpectedly?" need this answered asap

  • October 26, 2023
  • 4 replies
  • 324 views

InDesign does not load and continues to "quit unexpectedly" and I keep reporting the application but nothing is working. i need to edit my work asap.

This topic has been closed for replies.

4 replies

Inspiring
January 30, 2024

Hello, have you resolved this issue? I have encountered the same problem.

Derek Cross
Community Expert
Community Expert
January 30, 2024

Please include system details, including OS version and amount of RAM and spare hard disk capacity you have on your system and what activities are you undertaking when InDesign crashes?

Barb Binder
Community Expert
Community Expert
October 26, 2023

Hi Christen:

 

Update to Ventura 13.6 (you are on Ventura 13.2.1)—it should take care of the crashing. Be careful not to update to Somoma yet—you will need to scroll down to the bottom to find the Ventura update. 

 

Apple menu > System Settings > General > Software Update. 

 

~Barb

~Barb at Rocky Mountain Training
Barb Binder
Community Expert
Community Expert
October 26, 2023

The MacBook Air is your computer. What operating system is the computer running?

 

Apple menu > About this Mac. What does it say after macOS?

 

~Barb

~Barb at Rocky Mountain Training
Participant
October 26, 2023

Barb Binder
Community Expert
Community Expert
October 26, 2023

Hi Christen:

 

What operating system are you using?

 

~Barb

~Barb at Rocky Mountain Training
Participant
October 26, 2023

I'm using my macbook air for InDesign.