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shannonm33467233
Inspiring
September 28, 2017
Question

Why is document stuck in preview view using InDesign CC 2017?

  • September 28, 2017
  • 4 replies
  • 2848 views

I have two different documents open in InDesign CC 2017 on iMac 2017 with OS Sierra.

Both documents are set in normal view.

One document has all the grid lines showing as should be in normal view.

The other document (also in Normal View) is stuck looking like it's in preview view.

I've zoomed in/out. Closed/open the document. Checked all settings.

The document was fine yesterday. Not today.

All I did was open it today.

Any thoughts why it's stuck in preview view while set in normal view?

    This topic has been closed for replies.

    4 replies

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    shannonm33467233Author
    Inspiring
    September 28, 2017

    I can switch the modes, but in normal mode you don't see the boxes outlined. It really looks as if it's in preview mode. If you click on a box then the box highlights but you don't see any of them otherwise.

    When I turn on invisibles all that shows is the paragraph symbols.

    It's the strangest thing. I don't know why it's stuck in preview. I read something that there was a bug in InDesign 2017 about being stuck in preview mode... is that still there?

    Bill Silbert
    Community Expert
    Bill SilbertCommunity Expert
    Community Expert
    September 28, 2017

    Have you run the latest updates for InDesign CC 2017?

    S
    shannonm33467233Author
    Inspiring
    September 28, 2017

    Good to know but neither worked.

    winterm
    winterm
    Legend
    September 28, 2017

    Hm, never heard someone facing such a quirk... What happens if you try to choose any other (apart Normal) Screen Mode? Bleed, Slug, Presentation?

    Via KB shortcut (W for Preview, Shift W for Presentation); via menu View > Screen Mode; icons next to Menu (above Control panel); icons at the bottom of Toolbox?

    Still nothing?

    Can you switch Modes back and forth in the 'good' document?

    S
    shannonm33467233Author
    Inspiring
    September 28, 2017

    I tried what you suggested. I wasn't exactly sure what shortcut commands you were indicating. Is this a minus sign after command and control?

    command -

    control -

    I tried several options, nothing worked. I have gone through the View > Grids/Guides > , then several options of turning guid/guides on/off. It still doesn't bring the document into Normal mode as it states it is in.

    Bill Silbert
    Community Expert
    Bill SilbertCommunity Expert
    Community Expert
    September 28, 2017

    Just Command semi-colon on Mac or Control semi-colon on PC. No hyphen.

    Bill Silbert
    Community Expert
    Bill SilbertCommunity Expert
    Community Expert
    September 28, 2017

    You can also find it under View>Extras>Hide Frame Edges.

    Bill Silbert
    Community Expert
    Bill SilbertCommunity Expert
    Community Expert
    September 28, 2017

    Are you sure that you just don't have the guides turned off? You can toggle guides on and off with the keystroke command-; on a Mac and control-; on a PC. If you have your pasteboard set as grey then this could give the illusion of being in Preview mode.

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