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Inspiring
May 5, 2025
Question

Why is my adobe font not working??

  • May 5, 2025
  • 2 replies
  • 747 views

Why doesn't it show up and change to this font when I try to select it??

 

2 replies

Abhishek Rao
Community Manager
Community Manager
May 29, 2025

Hi @hendy_5450, just checking in. Were you able to try resetting your caches and preferences as Rob suggested? Is the font issue now resolved, or are you still seeing the same problem? Let us know how things are going.

 

Looking forward to hearing back. 

Abhishek

 

Abhishek Rao
Community Manager
Community Manager
May 5, 2025

Hi @hendy_5450,

 

Thanks for sharing the screen recording, and I'm sorry to hear the font isn't working as expected. Could you let me know which version of InDesign and what operating system you're using? Also, is this issue happening in just one file or across all your documents? It would help to know if it's specific to that one font (Ingeborg) or if you're seeing this with multiple Adobe Fonts.

In the meantime, please try clearing the font cache and let me know if that helps:
https://adobe.ly/3GEnh8B

 

Looking forward to your update. 

Abhishek

Inspiring
May 5, 2025
indesign cc,
yes, happening in all my documents
rob day
Community Expert
Community Expert
May 5, 2025

Hi @hendy_5450 , When you choose Find/Replace Fonts and select Ingeborg Block is the Path listed as Activated from Adobe Fonts?

 

 

And if you go to your Creative Cloud app Fonts panel is Ingeborg listed in Active Fonts?