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Chubby Dogue
Participating Frequently
April 5, 2022
Question

Will active fonts work if I am offline/can't connect to the internet?

  • April 5, 2022
  • 1 reply
  • 1366 views

Hi there, 

 

First time poster so please be kind 🙂

 

I've been using activated Adobe fonts with InDesign and Illustrator CC on and off for awhile but more and more it seems that everytime I open one of the programs, it always warns me that the fonts aren't available. It seems to be happening everytime I open the program now on a daily basis. I'm aware that I can fix this by making sure that my Creative Cloud is logged in so that the programs can see that the fonts are acivated, but does that mean if for some reason I don't have internet access one day and/or have to work on the go that I won't be able to access the fonts in the program?

 

I know that once a month CC has to verify online that my subscription is current but the fonts seem to need to check for activation/online access every single day. Am I doing something wrong? My fear is that one day I won't have internet access for whatever reason and as a result I won't be able to work on my files when I need to.

 

Any advice/insights are welcome! Thank you 🙂

This topic has been closed for replies.

1 reply

Brad @ Roaring Mouse
Community Expert
Brad @ Roaring MouseCommunity Expert
Community Expert
April 5, 2022

Short answer is you need to be connected to activate any Adobe's cloud-based fonts.

Supposedly, any fonts activated and sync'd before you go offline should remain available, unless you end up signed out of CC. (I've never tried this to see if it's true, tho)

System-wise, when you activate such fonts, a hidden version is downloaded to your computer for it to use, but as soon as you deactivate them or sign out, these are purged.

C
Chubby DogueAuthor
Participating Frequently
April 6, 2022

Thanks for your reply. Hmm... maybe the problem is that my CC is signing out when I turn my computer off because the fonts are definitely active when I open Adobe fonts to check every time. I'll have to do a little digging. Thanks again for your help!

Brad @ Roaring Mouse
Community Expert
Brad @ Roaring MouseCommunity Expert
Community Expert
April 6, 2022

"maybe the problem is that my CC is signing out when I turn my computer"

Not sure.

I just tested this now by disconnecting my internet access and rebooting, then opening a file that I knew used both the fonts I had activated and some i knew were not. On opening the file the fonts I had activated were still available, and the ones not activated were missing, as expected.

What system are you on? Are you using a font manager?

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