(Windows and Mac) Grey Lines and Discoloration Appear on Imported JPEGs in InDesign

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Hello. When I place jpegs into frames grey lines appear over half the box. I have the highest quality view setting on. Has anyone experienced this before?

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gordonm83621500Correct answer

Participant

I had the same issues. The workaround is to open the image through reveal in finder, then open in preview(mac) then resave the image.

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Abby_Milner3453

Participant

Has anyone encountered this issue with images pulled into Indesign from photos saved off Facebook. Its just started recently and its happeneing with the majority of photos I save from Facebook. Any help would be greatly appreciated - it is adding a ton of time having to screenshot and then insert them and I never know if they are going to corrupt or not - some images are fine and others not.

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leo.r

Community Expert

Interesting. The exact same issue was reported just recently by another user. I'll need to look it up. As far as I remember, this issue affected certain JPEGs when viewing them in InDesign and Photoshop, but not in Preview (if you're on Mac). The solution was to resave such images as TIFF or PNG (if, again, I recall correctly).

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leo.r

Community Expert

here it is:

https://community.adobe.com/t5/indesign-discussions/importing-jpeg-has-grey-lines-across-half-of-the-frame/m-p/15194597

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Robert at ID-Tasker

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@Alice373165806dlw

And which OS and InDesign versions?

Win 11 - might be a problem with latest KBxxxxxxx updates.

InDesign 19.5.2 - downgrade to 19.5.1

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Peter Spier

Community Expert

Can you share that page? It looks like there might be some other object on a layer above that has a blending mode, perhaps, that makes it invisible without the background.

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