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Known Participant
March 6, 2025
Answered

(Windows and Mac) Grey Lines and Discoloration Appear on Imported JPEGs in InDesign

  • March 6, 2025
  • 14 replies
  • 9749 views

Hello. When I place jpegs into frames grey lines appear over half the box. I have the highest quality view setting on. Has anyone experienced this before? 

 

 

 

<Title renamed by MOD>

Correct answer gordonm83621500

I had the same issues. The workaround is to open the image through reveal in finder, then open in preview(mac) then resave  the image.

14 replies

Participant
March 21, 2025

Has anyone encountered this issue with images pulled into Indesign from photos saved off Facebook. Its just started recently and its happeneing with the majority of photos I save from Facebook. Any help would be greatly appreciated - it is adding a ton of time having to screenshot and then insert them and I never know if they are going to corrupt or not - some images are fine and others not. 

leo.r
Community Expert
Community Expert
March 21, 2025

Interesting. The exact same issue was reported just recently by another user. I'll need to look it up. As far as I remember, this issue affected certain JPEGs when viewing them in InDesign and Photoshop, but not in Preview (if you're on Mac). The solution was to resave such images as TIFF or PNG (if, again, I recall correctly).

leo.r
Community Expert
Community Expert
March 21, 2025
Robert at ID-Tasker
Legend
March 6, 2025

@Alice373165806dlw

 

And which OS and InDesign versions?

 

Win 11 - might be a problem with latest KBxxxxxxx updates. 

 

InDesign 19.5.2 - downgrade to 19.5.1 

 

Peter Spier
Community Expert
Community Expert
March 6, 2025

Can you share that page? It looks like there might be some other object on a layer above that has a blending mode, perhaps, that makes it invisible without the background.

Known Participant
March 6, 2025

Hi, Please see image of the page. There shouldnt be anything on top. When I move the frame across the page its still got the lines

 

Robert at ID-Tasker
Legend
March 6, 2025

@Alice373165806dlw

 

Either corrupted JPEG file or your INDD file.

 

What if you place this JPEG into a new, blank INDD file? 

 

And what if you switch to "normal" - not highest quality? 

 

That's just some old building so highest level is unnecessary. 

 

Known Participant
March 6, 2025

after exporting it still has the lines