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Participant
May 12, 2026
Question

Workflow view swapping between Essentials/Digital Publishing/Touch constantly

  • May 12, 2026
  • 1 reply
  • 26 views

My Workflow view is changing of its own according, many times a minute, by itself and it is causing my job to become unworkable.

First it was just swapping between Essentials and Touch - I naturally assumed my touchscreen was the issue so disabled it. But now it swapps back and forth between Essentials and Digital Publishing as I am working and I can’t make it stop. I can’t lock the Workflow. My screen is jumping back and forth and I am very frustrated. Can someone tell me what on earth is going on? Please help it’s driving me insane.

    1 reply

    leo.r
    Community Expert
    Community Expert
    May 12, 2026

    What are your versions of InDesign and Windows?

    Participant
    May 12, 2026

    InDesign - 21.3

    Windows - 11 Business 26200.8246

    Looks like a lot of Windows updates need doing I will run those now.

    Abhishek Rao
    Community Manager
    Community Manager
    May 12, 2026

    Hi ​@OrionLee23,

     

    Sorry that you’re experiencing this. Since you mentioned there are pending Windows updates and you are currently updating the system, please do share an update once that is completed and let us know if the issue still occurs.

    If the problem continues, please try manually resetting the InDesign preferences by following the video at the bottom of this HelpX article:
    https://helpx.adobe.com/indesign/using/setting-preferences.html

    You can also try rebuilding the InDesign preferences and cache using the steps mentioned here:
    https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

     

    Please let us know how it goes after trying these steps.

    Abhishek