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beckyp80056184
Participant
March 15, 2023
Question

Working with Hyperlinks http vs https

  • March 15, 2023
  • 3 replies
  • 2003 views

I have created some hyperlinks in my Indesign document but when I export it they no longer work. It seems like they only work if the URL is http:// and not https:// is there a way to export it so the https: links will work? 

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3 replies

J
Community Expert
Jeffrey_SmithCommunity Expert
Community Expert
March 15, 2023

Can you share a problematic PDF or link?

If a site is not secure with ssl, and the link to unsecure site is entered with https://, then the link will not work.

James Gifford—NitroPress
James Gifford—NitroPress
Legend
March 15, 2023

Well, it's more complicated than that, depending on a number of server factors, but the bottom line is to test the URLs in a browser to see if the behavior is any different from that in the PDF.

 

But true, you can't always just add 's' to a URL designator and have it work. Mostly. But not always.

 

B
beckyp80056184Author
Participant
March 15, 2023

here is the example. the top image works because I changed it to http instead of https. However the https links indesign work when i test them in InDesign or if I copy them to a browser. 

Mike Witherell
Community Expert
Mike WitherellCommunity Expert
Community Expert
March 15, 2023

What version are you using?

Mike Witherell
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beckyp80056184Author
Participant
March 15, 2023

2023

James Gifford—NitroPress
James Gifford—NitroPress
Legend
March 15, 2023

What (precisely) are you exporting the doc to?

 

And (precisely) how do they not work as intended?

 

B
beckyp80056184Author
Participant
March 15, 2023

I export it to an interactive PDF and have also tried saving it as a PDF includnig the links. Both options have the same result. I have images in my indesign document that are hyperlinked to go to a website, they work when I try them in Indeisn but not on the PDF. I get an error for the webpage. 

James Gifford—NitroPress
James Gifford—NitroPress
Legend
March 15, 2023

Is it an error, or a security warning? That's what I got when I did a little test (using Google dot com). Such security checks are more and more common in both web-enabled apps and browsers. If you click Allow it should go through. In any case, the link sounds as if it is working correctly, at the InDesign/embedded level.

 

It that's not it, describe the error in more detail. Also, what PDF viewer are you using? Anything but Acrobat Reader or DC can have problems — they are not all the same.

 

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