Participant

Question

Workspace (control bar) keeps disappearing in InDesign 2020 just like in 2019

Forum|Forum|6 years ago
November 20, 2019
4 replies
1396 views

Workspace (control bar) keeps disappearing in InDesign 2020 just like in 2019, WHY??? Got it cleared up in 2019 but can't in 2020. Help please

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J

Joel25609898v2bp

Participant

This problem still occurs in the last version of InDesign (19.2) on OSX. After many years, I have understood where is the bug: the control bar disappears as soon as you close your documents and it displays the "Home screen".
The solution is to deactivate it.
Go to "Preferences" > "General" > "Show Home Screen When No Documents Are Open".

Barb Binder

Community Expert

Let us know if rebuilding the preferences/cache works. I don't recall seeing this mentioned on the InDesign forum before, but it does sound like it is worth logging a bug report here: https://indesign.uservoice.com/.

~Barb

~Barb at Rocky Mountain Training

gigir64330038Author

Participant

I will.

Interesting comment that you have never seen this mentioned before on the forum as if you look below at "Related Conversations", 2nd one down, " indesign workspaces have disappeared" YOU actually replied to that person on July 5, 2018 about the same problem with INDD 2018-19. And as I said I had the same problem in my previous version but was able to correct it.

Thanks,

Barb Binder

Community Expert

Hi Gigi:

Have you ever build your cache/preferences? InDesign defaults to copying preferences from old versions to the newer ones, so the issue may have carried forward with the 2020 installation. I'm on a Mac and haven't ever experienced this issue.

https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

~Barb

~Barb at Rocky Mountain Training

gigir64330038Author

Participant

I will try that Barb. I also am on a Mac (Mac user since they first came out in 84) that's all I ever use. Does it on my 27" iMac at work and my MacBook Air at home. It was totally cleared up in Indd 2019 by closing the application frame and I hadn't had the problem for months until I upgraded to the lastest CC last week. Now it's back but different. In 2019 I could clear it by just hitting Reset my workspace also. That no longer works in 2020. I have to open another workspace and then go back to mine. On Goggling the problem I've actually seen many Apple users with the same problem. At least before there was a fix for it.

I'll try rebuilding the preferences.

Thanks,

Gigi

Barb Binder

Community Expert

Are you pressing the Tab key? That will toggle the Control panel (and the other panels) off and back on.

~Barb

~Barb at Rocky Mountain Training

gigir64330038Author

Participant

Nope. If I press the Tab key the rest of the workspace disappears too. Every time I close an InDesign file half of my saved Workspace ( the control panel) closes also. The same thing happened in InDesign 2019 but was fixed by turning off the Application Frame. Have done this in 2020 but to no avail. I have to change to a default workspace then go in and reset it back to my saved Workspace EVERYTIME I open a new file.

Gigi

BethComeau

Participating Frequently

Me too! So frustrating!

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