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R
riikkas89203984
Participant
December 11, 2018
Answered

Workspace does not appear

  • December 11, 2018
  • 1 reply
  • 462 views

Hi,

When I am starting a new document, I have selected the e.g. A4 print format and click go. Nothing happens. There is no workspace. What has happened?

Br,
Riikka

    This topic has been closed for replies.
    Correct answer Steve Werner

    14.0.1

    Steve Werner <forums_noreply@adobe.com> kirjoitti 11.12.2018 kello 22.37:

    Workspace does not appear

    created by Steve Werner <https://forums.adobe.com/people/Steve+Werner> in InDesign - View the full discussion <https://forums.adobe.com/message/10807500#10807500>

    I would first make sure you've updated your version to 14.0.1.

    Go to the InDesign CC menu and choose About InDesign CC...

    Does it show 14.0 or 14.0.1?

    https://forums.adobe.com/servlet/JiveServlet/downloadImage/2-10807500-1644434/900-398/Version.png <https://forums.adobe.com/servlet/JiveServlet/showImage/2-10807500-1644434/Version.png>

    If not 14.0.1, go to the CC Desktop app in the menu bar and apply the update.

    If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/10807500#10807500 and clicking ‘Correct’ below the answer

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    1 reply

    Steve Werner
    Community Expert
    Steve WernerCommunity Expert
    Community Expert
    December 11, 2018

    Start by telling us what exact version of InDesign you're running, and what operating system.

    In recent versions of InDesign, there are two different dialog boxes which can be used to create a new document. Can you create a screen capture of your dialog box and attach it to your reply in the forum editor, and tell exactly what happens when you click OK.

    R
    riikkas89203984Author
    Participant
    December 11, 2018

    Hi,

    I have MacOS 10.13.6

    And latets InDesign version: 14.0

    So when I want to create a new document, a new workspace does not open. It shows only my background picture instead of the new workspace.

    Br,

    Riikka

    Steve Werner
    Community Expert
    Steve WernerCommunity Expert
    Community Expert
    December 11, 2018

    I would first make sure you've updated your version to 14.0.1.

    Go to the InDesign CC menu and choose About InDesign CC...

    Does it show 14.0 or 14.0.1?

    If not 14.0.1, go to the CC Desktop app in the menu bar and apply the update.

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