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COMO-BRAM
COMO-BRAM
Inspiring
August 23, 2022
Answered

Zoom tool not working with shift+command

  • August 23, 2022
  • 2 replies
  • 1208 views

Macbook Pro mid-2015, Monterey - My Apple USB external keyboard stopped showing the zoom tool using shift+command, shift+command+alt... not sure if it happened with the last update of the MacOS however. It does appear to function normally using the Macbook Pro keyboard however. Have checked System Preferences and see no conflicts. Any idea?

This topic has been closed for replies.
Correct answer COMO-BRAM

I did try a rest of the preferences at start-up... didn't change anything.


For what ever reason the spacebar+command is working again.

2 replies

J
Community Expert
Jeffrey_SmithCommunity Expert
Community Expert
August 23, 2022

Are you Webroot - virus scanning utility?

COMO-BRAM
COMO-BRAMAuthor
Inspiring
August 23, 2022

no... I use no virus scanning.

Rishabh_Tiwari
Community Manager
Rishabh_TiwariCommunity Manager
Community Manager
August 23, 2022

Hi,

 

Sorry to hear about the trouble. it can happen due to corrupt preferences. In that case, you may try resetting them (https://helpx.adobe.com/indesign/kb/indesign-preferences-support-file-locations.html) and see if that helps resolve the issue.
 

Disclaimer: Please note that resetting preferences will remove all the custom settings, and InDesign will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

chrisg11235813
chrisg11235813
Participating Frequently
August 23, 2022

the shortcut for me is command +  spacebar

COMO-BRAM
COMO-BRAMAuthor
Inspiring
August 23, 2022

Sorry - I meant spacebar... my bad. I have been using Adobe products from day one and this problem happened a while back on a different machine. Not sure how I cleared it up...

    chrisg11235813
    chrisg11235813
    Participating Frequently
    August 23, 2022

    this article might help:

    https://creativepro.com/topic/indesign-cc-tab-and-cmdtab-shortcut-does-not-work/

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