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johns9744233
Participating Frequently
September 26, 2026
Question

A new synced collection has only synced some of the images the rest have been hanging for several days

I am using Lightroom Classic 15.5.1 on an iMac. I have approximately 40,228 photographs already successfully synced over then years.

I created a new synced collection containing 803 JPEG photographs. Syncing stopped with 364 photographs remaining and stayed there indefinitely.

Lightroom Sync Activity shows the first affected photographs as “Uploading — [file path] — Image.”

View Sync Status on Web reports no sync problems, and there is no “All Sync Errors” collection in Lightroom Classic.

I tried removing individual photographs at the head of the stuck queue. This allowed syncing to progress temporarily from 364 to 362 and subsequently to 356, but it then stopped again on another photograph. A newly created synced collection also remains queued behind these photographs.

I have generated the Lightroom Classic Sync Diagnostic Report.

I have not used Rebuild Sync Data or reset the cloud library.

Anyone out there having this problem?

    1 reply

    Anshul_Saini
    Community Manager
    Community Manager
    October 20, 2026

    Hi ​@johns9744233,

    Apologies for the delayed response, and thank you for documenting this so clearly.

    Since your report, Lightroom Classic 15.6 has been released. Could you please update to 15.6 and let us know whether the same collection is still stuck syncing?

    If it is, please don’t use Rebuild Sync Data or reset your cloud library yet. Can you regenerate a fresh Sync Diagnostic Report? That would be particularly useful.

    Please upload the complete Diagnostic Report ZIP to Google Drive, Dropbox, WeTransfer, or a similar service and send me the download link privately via DM.

    Also, for one of the JPEGs currently at the front of the stuck queue, please let me know whether making a very small Develop adjustment (for example, Exposure +0.01) causes that photo to upload and the queue to continue.

    That will help us investigate it.

    Best,
    Anshul Saini

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