Questions

I recently purchased a Fujifilm 100s.I connected it to Lightroom and made sure all of the settings In camera were ready to tether, Lightroom notices the camera and allows me to change settings, but when I select live view, it's just a black screen, and if I try to take a picture by pressing the gray button on the tether bar that lightroom gives me , nothing happens. But if I press the shutter button on the camera itself, then the photo will show up in Lightroom successfully. When using it in capture one I have absolutely zero issues when tethering.What should I do to troubleshoot this issue, I would prefer to use Lightroom.

No sure why I was unable to report a bug, and so I have to create this post. I have beent trying to import H.264 video and it consistently fails - tried with latest 15.6 and also 15.4.1 and 15.3.1 (just in case). The details are as follows… H.264 video import consistently fails with Dynamic Link server error on Apple Silicon MacSummaryLightroom Classic 15.6 on an Apple Silicon Mac cannot import H.264/AVC video.The import causes dynamiclinkmediaserver to consume approximately 100% CPU. After approximately one minute, Lightroom reports:An unknown error has occurred while reading the video file. Connecting to Dynamic Link server failed. (1)The same H.264 file can be successfully processed by Apple's avconvert, demonstrating that the file itself is readable by the macOS media framework.A Dynamic Link process sample captured during the failure shows the server spending its time in Adobe's mc_dec_avc AVC/H.264 decoder path.System informationLightroom Classic: 15.6 [202609251514-f839cde9]Lice

Since updating to latest version 15.3 I cannot use my presets or update AI edits.When I try I get a box appear saying I am downloading AI models. This gets to 99% then stops. Then when I try to use presets or update the AI edits I get a red box that says ‘some Ai models failed to download. Please try again later.This has been going on since yesterday. I have tried uninstalling LR and reverting to previous version but problem persists.  Any ideas?  

Good morning! I'm trying to auto straighten a bunch of photos, something I haven't had issues with in the past. I select my images, select 'auto sync', go to the crop tool and hit Auto to straighten. All of my images look like they've had an adjustment made (or LR thinks they have) but if I go back into the image and hit the auto straighten, more adjustments are made. This is frustrating as this used to work, so I don't think it's my technique. Any ideas on how I can make this functional again? Anyone else having this issue? TIA.

My printer EpSON Pro 3880 ( driver version 13.26) is connected directly to my MacBook Pro M1 Max with a USB-B / USB- C male Cable ( no hub) . From the Print module in Lightroom  I have set up US Letter and PORTRAIT orientation. I have chosen my Media type Ultra premium Photo Paper Luster and selected the sheet feeder . I have unchecked the 16 bit output in the same printer settings window.Then I chose the ICC PROFILE ( Ultra Premium PP Luster) and Relative INTENT In the Color management Menu. When I hit PRINT in Lightroom, I can see “preparing Print Job.” But when I open the Epson Print center window I can see my printer is in USE but not printing. What I can do to fix this issue ?

This post applies to Lightroom Classic and the Lightroom Ecosystem products. Camera Raw feedback can be found here.   Generative Remove makes it easier to remove unwanted objects and distractions with a simple gesture, even on complex backgrounds. For more accurate results, be sure to include the object's shadow in your selection and/or expand its size.    Detect Objects uses AI to find the objects underneath a brushed area. The masked areas will now appear larger than the Early Access version of this feature. You can also circle objects for quicker selection now.    We have also updated the spot selection experience to make it easier to manage variations, switch the fill type, refine the selection area, or re-generate as needed.    Batch updating is also now supported for Generative Remove spots.    Try out the latest updates and share your feedback with us here. Please also include the following details in your post:  App versi

Lightroom classic will not open when I click on the icon on my laptop, it will not open up and I have to “force quit” 

Hello, I need help troubleshooting a disk space issue with Lightroom Classic 15.6 on my MacBook Pro M1 (16 GB RAM).I have around 30 GB of free space on my internal SSD when Lightroom is closed. As soon as I open Lightroom Classic, the available space drops to around 17 GB. When I try to export photographs as 16-bit TIFF files to an external HDD, the available disk space keeps decreasing until Lightroom displays an error saying there is not enough disk space.My RAW files are approximately 30–60 MB each. My Lightroom catalogue is associated with a relatively small preview cache (around 2 GB), so this does not appear to explain the amount of space being used.In Activity Monitor, Lightroom Classic uses approximately 11 GB of RAM, and macOS shows around 2.8 GB of swap memory. Memory pressure is green.I need to export full-resolution 16-bit TIFF files for professional work, so reducing the bit depth is not an acceptable solution.Could this be a known issue with Lightroom Classic 15.6 on macO

I had a Windows 11 Laptop which failed. I decided to go Mac when buying a replacement.I rocovered the Catalogues and the like off the Windows 11 laptop and moved to my Mac and the main root Catalgue works fine.The problem is I have is that on the windows machine i moved photos to a NAS. These are what I cannit acces now on the Mac. I get an Invalid Path error.As I understand it the problem arises with the “path” being in windows format (UNC) rather than Mac format.Is there a fix for this as I don not want to try and remap NAS folder so to speak.

Lightroom sync has frozen.I have 29 files that are in the list but won’t actually sync. There are no errors listed. I have paused and restarted sync. I have restarted LRC. I have even restarted my computer.No luck. I am really lost on what to try next.Thanks!Mike

System Windows 11 desktop built by Puget Systems 32 GB RAM NVIDIA GeForce RTX 3070 Ti, 8 GB VRAM Current Lightroom Classic 15.6 release Catalogs and previews on internal SSD; original photographs on internal drives ProblemLightroom Classic has become extremely sluggish and frequently hangs on my Windows 11 desktop. Operations that should be nearly instantaneous can take many seconds or longer. The problem occurs in Library and Develop and makes Lightroom impractical to use.The same photographs and edits perform substantially better in Lightroom Classic on my MacBook Pro Max.Reproduction with a new catalogMy principal aurora catalog contains approximately 76,000 photographs. Initially, I suspected a problem with that catalog or its previews.However, I created an entirely new Lightroom catalog on the Windows desktop and imported a small selection of DNG photographs. Import completed in less than one minute, but the new catalog exhibited the same sluggishness and hangs.A separate,

I am setting up a lab of 30 laptops for a high school art class. The teacher has requested Lightroom Classic, which is the only one we have with Adobe Creative Cloud licensing (shared-device licensing). I understand that this operates using a SQLite database so running on network drives is not possible. However, we do not allow our student accounts to access the local drive on devices they log into, so they aren’t able to create local catalogs.I’ve been toying with a script to essentially run LrC out of a scratch folder in C:\ProgramData\, uploading their files to their network drive on LrC closing, and pulling those files back down into the scratch folder on LrC startup. I’m not sure this is the best way to do things, as it really can’t elegantly handle multiple catalogs and can’t account for student behaviors such as logging off before closing the program, or changing the name of their catalog.Any advice at all for how to deploy this would be greatly appreciated. Even if the advice i

I'm moving everything to a new computer. Before doing so, I feel like some of these files are not necessary. Which ones can I safely delete?  

Select Subject in Lightroom Classic has suddenly become significantly slower on my PC. It previously worked much faster on the same hardware (2-3 sek).System: NVIDIA GeForce RTX 5070 12 GB, 32 GB RAM, Windows 11.Tests with the same images:Lightroom Classic 15.5: 13–14 sec Lightroom Classic 14.5.1, completely new catalog: 7–11 sec Lightroom 15.5 with GPU disabled: 14–18 secLightroom recognizes the RTX 5070 and reports full graphics acceleration. However, GPU utilization appears very low during Select Subject.Since the problem also occurs with a new catalog and different Lightroom versions, it does not appear to be catalog-specific.Around two weeks ago, Select Subject was considerably faster on this same computer.Could you please advise whether this is a known issue or help identify what may have changed?

I recently updated to Nike Collection 9, and I’ve chosen one of the appropriate apps in the preferences pane, but I can’t figure out how to update the rest of the list in the pulldown menu to the rest of the app versions. This screenshot sort of explains everything - I need to remove all Nik 7 versions and replace them with the Nik 9 versions in the pulldown list. What am I missing? 

Since upgrading to Lightroom Classic 15.6, I have been experiencing a persistent problem with metadata display. The Metadata and Keywording panels in the Library module become blank, the metadata loading indicator keeps spinning, and the Loupe Info overlay in the Develop module no longer displays the expected information.Closing Lightroom Classic and deleting the catalog's `Helper.lrdata`, `Previews.lrdata`, and `Sync.lrdata` folders temporarily resolves the issue. Lightroom recreates these folders when it starts again, and metadata initially displays correctly. However, after approximately 10 minutes of normal use, the problem returns.I have reinstalled Lightroom Classic on Windows 11 and reset the application preferences, but neither action has resolved the issue. I have also tested with GPU acceleration disabled and with new catalogs, but the problem persists.The issue makes it difficult to work with and organize my photo library, as essential metadata and keywords become unavailabl

I asked a question in another thread yesterday and got information on how to proceed to ask it again so here goes with all the background. I am trying to import an old Lightroom 6.14 catalog into my current Lightroom Classic 15.6 catalog using File → Import from Another Catalog, but the import fails during the required catalog upgrade.System InfoAttached. Steps to ReproduceOpen my current Lightroom Classic 15.6 catalog. Select File → Import from Another Catalog. Choose the Lightroom 6.14 catalog "Lightroom Catalog est 20190131.lrcat". Lightroom requests a catalog upgrade. Click Start Background Upgrade. Expected ResultThe catalog should be upgraded and imported into my current catalog. Actual ResultThe upgrade fails and Lightroom displays the message:"Sorry, Lightroom was unable to upgrade the catalog 'Lightroom Catalog est 20190131' and cannot be imported from. You can try to upgrade the catalog by opening it in Lightroom 7" Additional InformationThe catalog opens successfully in Ligh

No spine to enter text no matter what I try to do when choosing Softcover.  It works when I select hardcover.

SystemLightroom Classic 15.5.1 macOS 26.6.2 (build 25G83) MacBook Air, Apple M4, 24 GB memory Apple M4 GPU, 10 cores; Metal supportedSteps to reproduceMerge source images using Lightroom Classic’s Photo Merge → Panorama. Open the resulting DNG, approximately 13,000 × 4,000 pixels, in Develop. Create a mask using Select Sky. Enable the overlay and try changing the mask’s adjustment sliders.Actual resultSelect Sky appears to run, but no mask overlay is visible and adjustments have no effect.Expected resultSelect Sky creates an editable mask covering the sky.Comparative testsLinear-gradient masks work correctly on the same merged DNG. Select Sky works on the individual source images. Select Sky works in Lightroom Classic on a full-resolution TIFF version of the panorama. Photoshop’s Select Sky also succeeds on the panorama.These results suggest an issue with Select Sky processing this merged DNG, rather than a general masking failure or image dimensions alone.WorkaroundExport the merged p

After the 15..6 update, I wonder if others are experiencing problems with user presets.  Previously, the user presets worked ok.  One user preset I used to adjust Highlights and Shadows is now also adjusting Contrast and Clarity.  Today, when applying the preset to a batch of shots just imported in the Library Module, the preset began changing color shots to black and white.  The size of the batch was large (500), but other batches previously had no problem.  I am unsure as to the cause.  LRC?  My pc?  My mouse?  What worked in September, is presenting problems in October.  Thanks for any feedback or suggestions. 

I keep getting a message that an unexpected error occurred when trying to update AI masks. I have tried a number of things and cannot figure it out. I haven't tried rebuilding the catalog as dear ol' GPT suggests because I get a doomsday warning from Lightroom when I try to. What do I do? I have generated a diagnostic report but have no clue what to do with it. HELP! Thank you :)

This is what I see when I go into preferences in Lightroom. It won’t let me click on the “Off” to change it to anything.I have a NVIDIA GeForce GTX 1650 graphics card. I have used lightroom for years without problems and recently noticed it was very slow so I checked the preferences and found this. I have tried removing “Camera Raw GPU Config.txt” from %appdata%\Adobe\CameraRaw\GPUI have done a CLEAN INSTALL of the NVIDIA graphics card driver… TWICE! I used “Display Driver Uninstaller (DDU)” as suggested by Gemini, to make sure I had a “clean slate” before installing the graphics card driver againI have restarted numerous times. checked the monitor cables. now I’m working on only ONE monitor which is directly plugged into the graphics card port (not motherboard ports). But it’s still not working. I have tonnes of work to do and so far have spent 5 hours trying to work out what is going on - please help !! 

I started the process by ‘asking’ Lightroom Classic to initiate a download of my images based on the choices offered to me by the Adobe software. The download started. There are a lot of images, and the download would sometimes stall, a situation which I would resolve by ‘suggesting’ which download file pieces to download next. Eventually, the process stalled, and I had no way to resume it.Careful consideration of the evidence I could see led me to submit this bug report. My best educated guess is that a limit in the download facility prevents enough partial downloads from being ‘in progress’ to keep the overall download process going through to completion.I also observed that my image library (65,000 images) would require the download to be split across quite a few files. I also believe that there is a relatively low limit on the number of download file segments that can be downloaded at once. This, combined with the number of download files being downloaded, triggered a resource-star

In LRClassic 15.6 the numeric fields in Develop>Tone Curve are not always showing three digits as they should when the White point is selected. Only seeing two digits is confusing.  As shown where the white point is select and the Input should read 221 and the Output should be 255.