Activation of LR6 not possible

Hi!

I had to reinstall my LR6 installation since the program refused to start (it froze immediately after starting it). Hence I wasn't able to deactivate my license before the reinstallation and now I get told that the activation with my license key is not possible due to the fact that my serial number reached the limit of allowed installations.

In the past this already was the case once. Then I had the possibility to talk to someone of customer support on the phone, but now it seems like that the forum is the only "allowed" contact platform for me.

So is anyone out here who can help me with my activation? I'd really appreciate it!

Greetings!