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biostatprof1
Participant
April 20, 2026
Answered

Add New Mask, then select subject returns no result

  • April 20, 2026
  • 1 reply
  • 31 views

Add New Mask, then select Subject. Some idle time, then no result. Have rebooted, same results. Selected different pictures, same Result.

Lightroom Classic version: 15.3 [ 202604090947-8f3672ed ]
License: Creative Cloud
Language setting: en
Operating system: Windows 11 - Enterprise Edition
Version: 11.0.26200
Application architecture: x64
System architecture: x64
Logical processor count: 20
Processor speed: 2.9GHz
SqLite Version: 3.36.0
Adobe GSDK Version: 1.4.0.213

Camera Model: Nikon Z7II

Instructions: Develop Module, Add New Mask, Select Subject. Wheel spins, nothing happens, returns to menu. 
Expected Result: It should select Subject. 
Actual Result: No action. 

    Correct answer JohanElzenga

    Problems like this are almost always caused by outdated GPU drivers. Check the website of your GPU manufacturer for driver updates. If you use a Nvidia GPU, then make sure you install the Studio drivers, not the Game Ready drivers.

    1 reply

    JohanElzenga
    Community Expert
    JohanElzengaCommunity ExpertCorrect answer
    Community Expert
    April 20, 2026

    Problems like this are almost always caused by outdated GPU drivers. Check the website of your GPU manufacturer for driver updates. If you use a Nvidia GPU, then make sure you install the Studio drivers, not the Game Ready drivers.

    -- Johan W. Elzenga
    biostatprof1
    Participant
    April 20, 2026

    That worked, thank you. Windows said I had the latest driver, but Nvidia gave an (apparently) newer driver, and now Select Subject works appropriately. 

    Claire H.
    Community Manager
    Community Manager
    April 21, 2026

    Hi ​@biostatprof1, I am glad ​@JohanElzenga’s recommendation helped you! Please don’t hesitate to reach out if you have any other questions. Happy editing! ^CH