Adobe crash reports follow up.

I think the Adobe crash reporter dialog box is mostly a one-way thing, reports go in with no acknowledgement. They do get read, I have been contacted at least once when they needed more information. But for example, if they receive a couple hundred reports about the same type of crash and the reports contain enough info for them to narrow it down, they may go ahead and work on a fix without contacting every person who sent in a report.

You can also submit crash reports at the official Lightroom/Photoshop feedback site, under “Problems.”   The difference between the general crash reports and the Feedback site is that Feedback submissions are public, with a public discussion and voting, and Adobe responds to many of them publicly. It is also a good way for other users to see that others have submitted the same problem and provide more data. If it is something that gets a fix, the next update’s release notes often link back to the original Feedback reports to close out the accountability for that problem; you can see some fixed crashers there.

But the built-in crash reporters are useful to Adobe because not everyone will know to go to that Feedback site.

I believe that Adobe engineers do check these reports, however they may not get back to your directly. SO if you have a specific issue that happens, I suggest you post it in this forum, which gets the attention of Adobe Community people and also the Adobe Staff. 

Hi are you sending the crash reports to Adobe or to Apple or to whom?