Adobe CRLogs dump files - huge amount of space!

5 replies
4045 views
Translate

To cut a long story short, I discovered why my C Drive on my Windows 10 PV has become almost full and it was because there were over 300Gb worth of Appdata/Adobe/CRLogs/Dumps files.
I found these in both the Appdata/Roaming folder and the Appdata/LocalLow folder.
As the Roaming folder is not relevant to my set up, I deleted the Dump files yesterday and freed up over 90GB of space on my C Drive.
I'm also going to delete the LocalLow Dump files, which as you can see from the attached, occupy 213Gb !

What I want to know is why Adobe clearly has not resolved the issue (supposedly, according to other threads) in 2022. I had the impression that the Dump files are auto deleted after a certain period of time.

I might add that one of my friends has no such issues on his Windows 10 PC in his Adobe CRLogs folders !

Be interested tou hear of your experiences with this issue. Thanks.

Files and libraries

kglad

Community Expert

maybe check with the lr experts to see if they have any suggestions.

Translate

rogerh70615777Author

Known Participant

Yeah, definitely something up as regards the frequency of Lightroom crashes. I'm planning to re-install the LR and also create a new catalogue to see if that gets round it.

Translate

kglad

Community Expert

and you shouldn't expect adobe to respond to your reports. generally, they do not.

my guess is they only pay attention if there's a wide-spread problem. ie, they're not going to troubleshoot your computer, but if they detected an app issue, they would take action.

Translate

kglad

Community Expert

the those are logs of app crashes. that you have so many indicates a system issue.

on my 2018 computer that's had a cc all apps and captivate subscription the entrie time:

that's not to imply you're alone. you are not. but that just means there are more than a few people using adobe apps with system issues.

Translate

rogerh70615777Author

Known Participant

I forgot to add that these Windows Dump files are created when Lightroom crashes, which seems to happen fairly regularly on my PC. Every time I send the error report to Adobe I get no response or even whether or not they've inspected the report.

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.