Adobe Lightroom Classic and Lightroom CC both freezing/turning white and showing "Not Responding" during basic use (browsing photos, editing sliders, zooming). Started on or around 28-Apr-2026.
Adobe Lightroom Classic and Lightroom CC both freezing/turning white and showing "Not Responding" during basic use (browsing photos, editing sliders, zooming). Started on or around 28-Apr-2026. I have used Lightroom CC for 11 months, and this is the first time it has acted up this bad. I have written my hardware and everything i attempted to do to fix this issue.
System:
- AMD Ryzen 5 5500, 32GB RAM
- Patriot M.2 P300 512GB SSD
- NVIDIA GeForce RTX 5060
- Windows 11 Pro, dual monitors (2560x1440 + 1680x1050)
- Lightroom version 9.3 (April 2026)
Everything attempted:
- Checked Task Manager - ruled out RAM/CPU/disk pressure
- Turned off GPU acceleration in Lightroom preferences - no fix
- Changed sync settings - no fix
- Signed out and back into Adobe account - no fix
- Ran Adobe Creative Cloud Cleaner Tool (full clean) - no fix
- Deleted Lightroom cache and reduced it from 93GB to 25GB - no fix
- Uninstalled Windows updates KB5082417 and KB5083769 (installed 15-Apr) - no fix
- Rolled back Nvidia driver - slight improvement but no fix
- Deleted FolderSourcePreviews cache - no fix
- Booted into Safe Mode, ran DDU for a complete clean Nvidia driver wipe
- Installed fresh Nvidia Studio Driver (optimized for creative apps) - no fix
This appears to be a compatibility bug between Adobe Lightroom and the RTX 5060 GPU. Lightroom possibly isn’t yet been fully optimized for it. Every hardware and software variable was ruled out, the issue hopefully is on Adobe's end and requires an update from them.
