Skip to main content
yvonnes32153315
yvonnes32153315
Participant
December 5, 2020
Question

Adobe Lightroom Shutting down whole computer

  • December 5, 2020
  • 4 replies
  • 496 views

Mac Book Pro 15 inch shutting down after exporting jpgs to harddrive. On phone with Apple helping to run diagnostics on my computer. It has shut down 5 times. A google search has revealed that multiple ppl are having issues with this. One person reccomended a SMC reset that worked for them. 

 


Need Help asap please 

This topic has been closed for replies.

4 replies

yvonnes32153315
yvonnes32153315Author
Participant
December 6, 2020

I need help immediately. A forum is not an appropriate method of support for professionals. I have been trying to fix this issue all day. I have added the lightroom problem report. 

dj_paige
dj_paige
Legend
December 6, 2020

You need to run diagnostics on all of your hardware to see if they are malfunctioning. You have to do this, we can't do it for you. Also reinstall the Graphics driver.

    yvonnes32153315
    yvonnes32153315Author
    Participant
    December 6, 2020
    Please download the attached file to view this post
    John Waller
    Community Expert
    John WallerCommunity Expert
    Community Expert
    December 6, 2020

    >>>One person reccomended a SMC reset that worked for them. 

     

    That's if you have hardware issues: power, batteries, fans. That's unrelated to Lightroom.

    https://support.apple.com/en-au/HT201295

      Just Shoot Me
      Just Shoot Me
      Legend
      December 5, 2020

      You have a Computer problem. Could be an Overheating issue as Mac notebooks don't have a lot of cooling.

       

      There is nothing IN LrC that can or would shut the computer down. It is the computer itself that is shutting itself down.

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices