Participating Frequently

Question

Adobe Photoshop Lightroom Classic - develop module disabled

Forum|Forum|4 years ago
November 4, 2021
3 replies
1121 views

Hi Adobe Support Team,

My laptopn running in Windows 7 64 bit. I purchased adove lightroom Classic with craetive cloud on May, 2021. It was running absolutely fine in my laptop. Suddenly I am facing develop module disabled error though my plan is active. I tried steps by removing adobe credentials from windows craedential directory but still same issue after restarting machine. Now when I am starting Lightroom Classic it is opening a blank window, may be asking for loggin but not able to enter any details. Tried installing Creative Cloud again but throwing 201 error.

Windows

This topic has been closed for replies.

Rob_Cullen

Community Expert

You are on Windows-7. And the error is about TLS. See details in the link below.

https://community.adobe.com/t5/download-install-discussions/windows-7-users-with-error-p206-unable-to-reach-adobe-servers-or-can-t-verify-subscription-status/td-p/12238403

Regards. My System: Windows-11, Lightroom-Classic 15.3, Photoshop 27.5, ACR 18.3, Lightroom 9.3, Lr-iOS 10.4.0, Bridge 16.0.3 .

T

Tanumoy5C23Author

Participating Frequently

Hi Rob,

Thanks for the details and supported links.

After updating Windows 7 Service Pack 1 for SSL TLS v1.2, whenever opening lightroom in the same white window it is showing following error message "Your browser or Operating System no longer supported". Attaching the screenshots of the error.

Adobe mentioned they have ended support for IE11 but still support firefox and google chrome. Please find below versions of firefox and google chrome browser I am using.

Please let me know why suddenly Adobe ended support for Windows 7. I have purchased license based on that Operating System only. They can end support but that should not mean it will stop running in old OS.

Thanks,

Tanumoy Das

GoldingD

Legend

Actually that screen refers to OS and/or Browser. In your case it is the OS

and as for why? See:

https://helpx.adobe.com/download-install/kb/end-of-support-creative-cloud-on-windows-7.html

and

https://support.microsoft.com/en-us/windows/windows-7-support-ended-on-january-14-2020-b75d4580-2cc7-895a-2c9c-1466d9a53962

Abambo

Community Expert

Please confirm that you are signed in:

ABAMBO | Hard- and Software Engineer | Photographer

T

Tanumoy5C23Author

Participating Frequently

I am signed in only. When trying to sign out manually it was opening a blank window.

Than I followd this url and removed all stored credentials from windows related to Adobe.

https://helpx.adobe.com/creative-cloud/kb/fix-blank-white-screen-sign-in.html

Now whenever opening lightroom blank window is coming and getting closed whennever I am closing the window.

Not able to uninstall lightroom because creative cloud not opening. Tried to install Creative Cloud from scratch and it is failing with error code 206.

T

Tanumoy5C23Author

Participating Frequently

Followed following url - https://helpx.adobe.com/creative-cloud/kb/fix-blank-white-screen-sign-in.html

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded