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Known Participant
August 13, 2026
Question

After importing and editing images in LRC they will not sync to the cloud unless I restart LrC.

  • August 13, 2026
  • 3 replies
  • 28 views

I upload Iphone photos from my phone to the LR Cloud using the LR Phone App. I then go into LrC and let them sync back down to my desktop. No problem so far. Once the photo files are safely on my desktop I unsync from the cloud. I then assign keywords and other metatdata whilst in LrC. My next step is to sync the photos back to the Cloud as smart previews. I do this by dragging the photos to an already synced collection. However, they don't sync. They try for about 3 mins and then they remove themselves from the synced collection. However, they still appear under "All synced Photos" and the blue sync ball continues to spin. However, when I remove these photos from "All synced photos" the green tick immediately appears. To sync these photos I have to restart LrC and then again drag the photos the the synced collection. They then sync properly in seconds. I should add it makes no difference whether I delete smart previews, delete the deleted original files from the deleted folder, save the edits (Cntr S) etc. It also make no difference when I occasional import photos from my DSLR straight into LrC. During the time I have this issue I have deleted the preferences file numerous occasions (for other reasons) and this obviously didn't resolve the issue. Whilst this is currently an issue with the latest release 15.5 this behaviour has been going on for a long time.

    3 replies

    Known Participant
    August 16, 2026

    My solution is to remove these syncing photos from “All synced Photographs” before restarting LrC. Once safety removed from the cloud restart LrC and then drag the photos again to the sync folder. See if that works

    Known Participant
    August 16, 2026

    Try deleting the photos from the “All synced Photographs” before restarting LrC. Then resync the photos again after restarting. 

    Califdan2
    Inspiring
    August 16, 2026

    I replicated your problem - but not your solution:

    1. Took photo with default camera on Android phone (jpg)
    2. Imported photo in LR/Android on my phone
    3. Image synced to LrC and was placed in a the designated folder and was added to the "All Synced photographs" special collection
    4. Removed image from "All Synced Photographs" special colleciton (which caused it to be removed from LR/Cloud) - verified in LR/Web and LRD
    5. Assigned Keywords title and caption in LrC and gave image 3 stars
    6. Dragged image to an already synced collection
    7. It did not sync and stayed "syncing 1 image" and stayed in the "sync activity" log in preferences with a status of "Uploading"
    8. Waited 10+  minutes - no change
    9. Shutdown LrC
    10. Re-Launched LrC (took significantly longer to open than normal)
    11. LrC still showed 1 image syncing and EVERYTHING in LrC  excruciatingly slower than before the shutdown of LrC (e.g., minutes rather than seconds to just change active photo)
    12. Shutdown LrC again
    13. Re-launced LrC and it came up in seconds (rather than minutes) as is normal and performance back to normal
    14. Still showed 1 image syncing which will not complete
    15. LR/Web does not show the image

    This indeed seems to be a bug.   But, your workaround of shutting down LRC and re-launching it does not solve the problem on my machine.    I updated your bug report with the above information.